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27C1DED9B86EA624
Property Name
Fairmont Scottsdale Princess
Job Title
Senior Conference Services Manager
Location
Arizona-Phoenix/Scottsdale
City
Scottsdale
Work Permit
Applicants who do not already have legal permission to work in the United States will not be considered.
Management Position
Yes
Bonus Pay
No
Accommodation
No
Industry
Hotel/Resort
Position Categories
Destination/Event Manager

Fairmont Scottsdale Princess - OUR PHILOSOPHY

If anything truly defines Fairmont Hotels & Resorts, it is the value we attach to lasting memories. Building upon a century of experience as hoteliers has endowed us with a rich tradition of hospitality. We offer experiences that are authentically local, in hotels and resorts of unrivalled presence. And genuine hospitality is achieved when engaging service and attention to detail elevate each stay into cherished memory.

Job Details

Senior Conference Services Manager
At Fairmont Hotels & Resorts, our engaging service and delicious cuisine make every special event a truly memorable affair, both within our distinctive surroundings and off-site. Be an ambassador for our exceptional offerings as Catering & Events Manager, where you will liaise between multiple departments to meet the needs – and exceed the expectations – of your clients.

Hotel Overview: Picture a shimmering oasis overlooking the Sonoran Desert and the McDowell mountains - Fairmont Scottsdale Princess offers luxury and world class hospitality with over 200,000 square feet of meeting space. This award-winning meetings resort recently opened 102 new guest rooms in June 2016, bringing the total number of rooms to 750. In conjunction with the guest room expansion, the resort is creating three dynamic new outdoor venues for groups: Sunset Beach, the Great Lawn and a new western town, Copper Canyon. The Fairmont Scottsdale Princess was recently recognized with the AAA Five Diamond rating for its 25th year, making it one of the longest running AAA Five Diamond Resorts in the America’s. The only thing missing is you!

Summary of Responsibilities:
Reporting to the Director, Conference Services & Catering, responsibilities and essential job functions include but are not limited to the following:

* To solicit from and confirm with client all information pertaining to the event they are planning and to organize and disseminate this information to all departments through memos, event orders, directives, resumes, and rooming list in a professional and timely manner, as per files assigned by the Director of Conference Planning and Catering.

* Prepare creative menus while always keeping in mind food costs, labor costs and facilities of the kitchen. Obtain approval from the Director of Conference Services and Catering when any special menus are sold.

* To arrange entertainment, electrical, audio-visual and display requirement to satisfy the needs of the client.

* To obtain guarantees of food and beverage events for Banquets and Kitchen. Must advise if any great deviation in number occurs, so labor and food cost can be controlled.

* To daily yield bedroom and meeting space to the optimum potential through the use of Opera.

* To conduct pre-conference meetings to ensure key departments are fully aware of pertinent details pertaining to group upon their near arrival.

* Attend daily BEO meeting to review event agreements to ensure last minute changes are communicated with Banquets, Kitchen and Stewarding.

* To be knowledgeable of and enforce liquor and fire safety laws and regulations.

* To attend weekly departmental communication meetings.

* Attend the post conference follow up, conducted by the Sales Manager, to address strengths and weakness of an event while soliciting return business.

* To establish good business and social relationships within the industry and participate in activities related to public relaxations to further increase sales leads for the department as well as the hotel.

* Follow departmental policies and procedures

* Follow all safety policies

* Other duties as assigned

Job Requirements

* Adhere to Fairmont Scottsdale Princess Grooming Guidelines. Click here to view: http://www.scottsdaleprincess.com/career-opportunities

* Previous leadership experience within a similar role required

* Computer literate in Microsoft Window applications required

* University/College degree in a related discipline preferred

* Excellent English communication skills, both written and verbal required

* Strong interpersonal and problem solving abilities

* Highly responsible & reliable

* Ability to focus attention on guest needs, remaining calm and courteous at all times

Visa Requirements: Proof of eligibility to work in the United States is required.