Screening Room Manager
Property Name:
The London West Hollywood
Job Title: 
Screening Room Manager
Location: 
California-Los Angeles/Long Beach
Company Name: 
The London West Hollywood
City: 
West Hollywood
Work Permit: 
Applicants who do not already have legal permission to work in the United States will not be considered.
Management  Position: 
Yes
Bonus Pay: 
No
Accommodation: 
No
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Northwood Hospitality is a wholly owned subsidiary of Northwood Investors, a privately-held real estate investment advisor founded in 2006. We currently own and operate seven properties -- The Naples Grande Beach Resort in Naples, Cheeca Lodge & Spa in Islamorada, FL, Tranquility Bay Resort in Marathon, FL and The London West Hollywood - and we plan to grow. We seek team members who share our values:

  • We enjoy the thrill of competition against other hospitality companies; we believe competition pushes us to do our best and allows us to measure our progress
  • We enjoy helping people by creating memorable experiences that both leisure and business guests will go out of their way to come back for
  • We believe in efficiency and sustainability in our operations, so we can grow a stable, secure business with minimal environmental impact
  • We do everything with a sense of humor and an enjoyment of life
If this sounds like you, we look forward to the opportunity to meet you.

To arrange all screenings for the hotel's state of the art screening room. To ensure that all arrangements meet the planner's expectations. To maximize revenue potentials as well as ensuring the highest levels of service.
Job Responsibilities
* Ensures that our product meets and exceeds client's expectations.
* Conducts on-site sales, including contracting, negotiating and conducting site inspections
* Assists in supervising the banquet & operations departments and to ensure the highest standards of service.
* Ensures that all documents are distributed correctly to the necessary internal departments.
* Ensures that all event room blocks, billing procedures, trace dates and any other necessary arrangements is transmitted correctly in the system prior to arrival.
* Maintains constant contact with the client to establish a rapport to insure that the client is familiar with all facilities of the hotel, in addition to, the contract details with trace dates.
* Reviews requirements and space as per contract.
* Ensures that all deposit information is strictly enforced and all billing procedures are established in the system by working directly with the Credit Department and the Accounting Department.
* Works directly with each department internally to accomplish every group goal throughout the entire hotel.
* Responsible to review any master bills with the on-site contact on a daily basis during their visit.
* Follows up with the client after departure to insure they are aware of their valued business to the hotel and establishes a relationship for future services when needed.
* Caters to high profile clients and talent
* Has high attention to detail, accuracy and speed
Education
* High school diploma and a college degree in hotel or business administration are required.
Experience
* Extensive experience in similar luxury establishment
* Experience in a similar operational area for a minimum of two years
* VIP Services experience preferred
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
See description above.

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