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Sales Manager- Luxury
Hutton Hotel
US - TN - Nashville
Sales Manager- Luxury
Hutton Hotel
 
Nashville
TN
37203
11/7/17 6:01 PM
12/7/17
Hotel/Resort
Sales, Marketing/PR
No
 
Inspire travel specialists in the Luxury and Leisure Segments to make Hutton Hotel the preferred choice for their Luxury and Leisure Traveler client base in the Nashville area. Responsible for booking business from retail travel agencies, TMC, wholesale travel agencies, tour operators, on-line travel agencies, and consortia market segments. Grow Leisure and Luxury Transient market share with regular sales calls, sales trips, solicitation calls, client entertainment, FAM's, tradeshows and actions identified to support exceeding revenue goals.

Manage accounts to achieve guest satisfaction and to solicit past and new business to ensure all revenue goals are achieved or exceeded. Responsible for soliciting new group sales accounts, entertaining, and maintaining relationships with existing accounts to meet and exceed revenue goals in guestroom room revenue

Job Description:


* Solicit new and existing accounts to meet and exceed solicitation goals through telephone prospecting, outside sales calls, site inspections and written communication
* Meet & Greet VIP clients of travel specialists
* Be an Active member in Luxury industry associations
* Strive to increase suite and upgrade room type sales
* Create and execute site visit ritual for Luxury Leisure Clients
* Maximize revenue by selling all facets of the hotel, both orally and in written form to, current and potential clients.
* Handle account details so that all pertinent aspects of the customer relationship with the hotel is complete and documented. Coordinate various departments' participation in servicing accounts
* Develop and conduct persuasive verbal sales presentations to prospective clients
* Prepare information to meet with and entertain clients, as deemed appropriate by potential business from that account
* Communicate both verbally and in writing to provide clear direction to all departments in the hotel to ensure high quality of service to customers
* Prepare correspondence to customers, internal booking reports and file maintenance
* Participate in daily business review meeting, training and other sales-related meetings as required
* Attend trade shows, community events and industry meetings as necessary to develop this market
* Gain knowledge of competition and key customers in this market
* Comply with attendance rules and be available to work on a regular basis
* Perform any other job related duties as assigned
* Exceed pre assigned Revenue and solicitation goals in order to exceed budgeted segment requirements

Experience and Skills:


* Bachelor's degree preferred
* Experience in the Nashville or equivalent downtown metro transient market
* Deep relationships with the Luxury Leisure Travel community
* 2-5 years of past sales experience preferred in a hotel, above property sales, TMC and/or consortia within the Luxury Leisure segment
* Requires good communication skills, both verbal and written. Must be able to speak, read, write, and understand English. Must possess computer skills, including, but not limited to, use of Microsoft Word, Excel, and Delphi. Advanced knowledge of sales skills
* Applicants who have working knowledge of hotel room sales or catering/banquet sales are preferred
* Ability to analyze trends, develop, and execute appropriate action plans for one's own market
* Able to set priorities, plan, organize, and to delegate some tasks
* Desire to participate as part of a team
* Must be willing to "pitch-in" and help co-workers with their job duties and be a team player
* Professional image indicative of the luxury segment
* Ability to work effectively under time constraints and deadlines

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
See description above.
 
USD
https://recruiting.adp.com/srccsh/public/RTI.home?r=5000279382506&c=1098041&d=ExternalCareerSite&rb=???

HEI views our associates as our greatest resource, and we hire and develop the best. We have a culture of winning, we embrace change, thrive on challenge and always seek to surpass our personal bests. Defined by our unique business platform, our environment is fast-paced, expansive and ever-evolving, yet stable, consistent, enduring. It is a high-performance culture where innovation and entrepreneurial spirit are evident; initiative and results are rewarded.

Our people know they're in on the ground floor of a company with all the cornerstones of success in place: experienced leaders, steady investors, a strong track record and long - term career potential. And in turn, each of our associates thrive because HEI's distinctly advantaged infrastructure creates a supportive, educational culture as well as unlimited opportunities for personal and professional success on every level.

An engaging, high-energy environment, HEI presents a rare career opportunity: the chance to shape a powerful leader in the hospitality industry.



Inspire travel specialists in the Luxury and Leisure Segments to make Hutton Hotel the preferred choice for their Luxury and Leisure Traveler client base in the Nashville area. Responsible for booking business from retail travel agencies, TMC, wholesale travel agencies, tour operators, on-line travel agencies, and consortia market segments. Grow Leisure and Luxury Transient market share with regular sales calls, sales trips, solicitation calls, client entertainment, FAM's, tradeshows and actions identified to support exceeding revenue goals.

Manage accounts to achieve guest satisfaction and to solicit past and new business to ensure all revenue goals are achieved or exceeded. Responsible for soliciting new group sales accounts, entertaining, and maintaining relationships with existing accounts to meet and exceed revenue goals in guestroom room revenue

Job Description:


* Solicit new and existing accounts to meet and exceed solicitation goals through telephone prospecting, outside sales calls, site inspections and written communication
* Meet & Greet VIP clients of travel specialists
* Be an Active member in Luxury industry associations
* Strive to increase suite and upgrade room type sales
* Create and execute site visit ritual for Luxury Leisure Clients
* Maximize revenue by selling all facets of the hotel, both orally and in written form to, current and potential clients.
* Handle account details so that all pertinent aspects of the customer relationship with the hotel is complete and documented. Coordinate various departments' participation in servicing accounts
* Develop and conduct persuasive verbal sales presentations to prospective clients
* Prepare information to meet with and entertain clients, as deemed appropriate by potential business from that account
* Communicate both verbally and in writing to provide clear direction to all departments in the hotel to ensure high quality of service to customers
* Prepare correspondence to customers, internal booking reports and file maintenance
* Participate in daily business review meeting, training and other sales-related meetings as required
* Attend trade shows, community events and industry meetings as necessary to develop this market
* Gain knowledge of competition and key customers in this market
* Comply with attendance rules and be available to work on a regular basis
* Perform any other job related duties as assigned
* Exceed pre assigned Revenue and solicitation goals in order to exceed budgeted segment requirements

Experience and Skills:


* Bachelor's degree preferred
* Experience in the Nashville or equivalent downtown metro transient market
* Deep relationships with the Luxury Leisure Travel community
* 2-5 years of past sales experience preferred in a hotel, above property sales, TMC and/or consortia within the Luxury Leisure segment
* Requires good communication skills, both verbal and written. Must be able to speak, read, write, and understand English. Must possess computer skills, including, but not limited to, use of Microsoft Word, Excel, and Delphi. Advanced knowledge of sales skills
* Applicants who have working knowledge of hotel room sales or catering/banquet sales are preferred
* Ability to analyze trends, develop, and execute appropriate action plans for one's own market
* Able to set priorities, plan, organize, and to delegate some tasks
* Desire to participate as part of a team
* Must be willing to "pitch-in" and help co-workers with their job duties and be a team player
* Professional image indicative of the luxury segment
* Ability to work effectively under time constraints and deadlines

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled