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At IHG we want our guests to feel trusted and free to do what they want in their own space.

Job Description

Do you see yourself as a Sales Manager for our brand new EVEN Hotels & Staybridge Suites dual brand property in South Lake Union Seattle?

What's your passion? Whether you're into scuba diving, chess games or just raising your children, at IHG we're interested in YOU. At IHG we employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do. And we're looking for more people like this to join our friendly and professional team.



At EVEN Hotels, our core mission is to Enable Wellness in Travel.

To inspire our Guests to stay on Track while on the road, we will:

Enliven Wellness through our passion, knowledge and resources available to ensure balance and holistic well-being.

Be Encouraging by recognizing our guests achievements and offering positive words of encouragement and suggestions.

Get Personal to understand our guest wellness goals and help them maximize their wellness journey while traveling.



At Staybridge Suites® we want our guests to feel like part of the family which means we need you to:

Be down-to-earth by being straightforward and natural

Be thoughtful by being perceptive, caring and accommodating

Be sociable by being upbeat, involved and friendly

Be reliable by being professional, a team player and resourceful



The Sales Manager develops business through direct sales solicitation for an assigned territory or market segment(s). This role also supports the Accomplish More Director in developing and setting sales and marketing strategies, ensuring the plans are implemented, results are monitored and sales goals are achieved.



DUTIES AND RESPONSIBILITIES:

FINANCIAL RETURNS:

• Establishes client base of individuals, organizations, associations, social, and/or corporate businesses through direct outside and inside selling to secure business for the hotel to ensure that room night sales and revenue goals are met or exceeded.

• Prospects and qualifies new business.

• Negotiates guest room rates, meeting room rental, function space, and/or hotel services within approved booking guidelines.

• Produces and/or reviews all sales contracts, rate agreements, and/or banquet/catering event orders.

• Monitors and handles inquiry calls and provides client proposals in accordance with established departmental policies and procedures.

• Identifies additional sales opportunities to enhance revenue in partnership with other department heads.

• Drives promotions that deliver great experiences for our guests.

• Entertains clients in accordance with established company and hotel policies and guidelines.

• Maintains client files and updates information daily in accordance with established departmental policies and procedures.

• Produces monthly sales-related reports and sales forecasts for assigned area of responsibility.

• Disseminates sales-related information to other departments as appropriate.



PEOPLE:

• Works closely with other hotel departments to facilitate services agreed upon by the sales office and prospective clients.

• Shares own wellness journey with team and guests and continues to learn about health, wellness and nutrition for self-development and to bring the EVEN Hotel brand to life.

• Embraces the “T” through leveraging the skills of the team and business partners to improve the guest experience and gain support and involvement in sales initiatives.



GUEST EXPERIENCE:

• Attends and represents the hotel at trade shows and conventions and/or participate in sales trips to key feeder markets.

• Follows up with clients regularly during and after departure to ensure satisfaction and secure future bookings.

• Arranges and conducts special events, site inspections, and off-site presentations for potential clients to build loyal; client partnerships.



RESPONSIBLE BUSINESS:

• Serves as one of the public relations representative of the hotel and brand champion to the travel, tourism, corporate travel professionals, travel industry associations and events to promote and drive business to the hotel.

• Maintains Green Engage initiatives in assigned work area.

• Develops and maintains good relationships with officials and representatives of local community groups and companies, and attends out-of-town conventions and trade shows to promote new business and increase sales for the hotel (e.g., Tourism Board/CVB, Chamber of Commerce, etc.).

Competitive salary plus bonus potential



Job Requirements

Some College plus 1-2 years sales or marketing related experience, or equivalent combination of education and experience.

• Must speak fluent English

• Eligible to work in the USA

• Valid driver’s license

• Flexible work schedule



Preferred

• Related degree

• Bilingual

• Prior hotel sales experience



Other:

• Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with guests, employees and third parties that reflects highly on the hotel, the brand and the company.

• Reading and writing abilities are utilized often when completing paperwork and management reports, interpreting results, giving and receiving instructions, and training.

• Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances are utilized frequently.

• Problem solving, reasoning, motivating, organizational and training abilities are used often.

• May be required to work nights, weekends, and/or holidays.



Physical Requirements:

• Frequently standing up or moving within and outside of the facility.

• Carrying or lifting items weighing up to 25 pounds.

• Travel to attend tradeshows, meetings or training, often requiring to drive.

Must have the legal right to work in this country

Relocation support is not provided for this role

In return we'll give you a competitive financial and benefits package which includes healthcare support, dental, vision, disability and life insurance support, and a matching 401k plan. Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself.

So what's your passion? Please get in touch and tell us how you could bring your individual skills to IHG.

IHG is an equal opportunity employer Minorities / Females / Disabled / Veterans

Apply Now