Sales Manager
Property Name:
Wyndham Atlanta Galleria
Job Title 
Sales Manager
Company Name: 
Wyndham Hotel Group
Work Permit: 
Applicants who do not already have legal permission to work in the United States will not be considered.
Management Position: 
Wyndham Hotel Group is the world's largest and most diverse hotel company with approximately 7,410 hotels worldwide. With iconic brands and hotel choices in every category from upscale to economy, we offer not only the most lodging choices around the world but also exceptional customer service and great value.
The Business Transient Sales Manager(BTSM) is responsible for effectively soliciting and becoming familiar with all accounts in his/her market segments. He/she is also responsible for prospecting and closing on assigned accounts/territory to positively impact hotel revenues. An BTSM must be familiar with GDS Systems, Psuedo-City Codes and three letter designated city codes.
Increase transient room revenue by increasing production of existing special corporate/preferred corporate accounts.

 He/she is also responsible for month-end reporting and tracking of account production


  •  Attend daily Wyndham Business Review (WBR) meeting.
  •  Develop a full working knowledge of the operations of the hotel, including Food and Beverage, Guest Services and ReservationDevelop a complete knowledge of company sales policies and SOP’s, and ensure knowledge of and adherence to those policies by the sales team.

  • Meet or exceed set goals.
  • Operate the Sales Department within established sales expense budget.
  • Participate in required M.O.D. and Saturday office coverage as scheduled.
  • Initiate and follow up on leads.
  • Maintain and participate in an active sales solicitation program.
  • Monitor production of all top accounts and evaluate trends within your market.
  • Regularly contact existing accounts based on the tracing frequencies of the Account Coverage Program.
  • Meet or exceed sales solicitation call goals as assigned by the Director of Sales.
  • Invite clients to the hotel for entertainment, lunches, tours and site inspections.
  • Assist in implementing special promotions relating to direct sales segments, i.e.WynClub parties, sales blitzes, client entertainment with Corporate Travel Managers, Travel Agents and other intermediaries etc.
  • Assist in the preparation of required reports in a timely manner.
  • Be familiar with all Wyndham sales policies and selling techniques with an emphasis on maximizing occupancy and Average Daily Rate (ADR).
  • Conduct a professional, thorough site inspection of the hotel with clients, exhibiting key features and benefits of the property.
  • Use your property’s computerized sales management system to manage the hotel’s business, including (but not limited to) generating reports, entering business, blocking space and building accounts.
  • Meet and greet onsite contacts.
  • Abide by Prime Selling Time (PST).
  • Develop networking opportunities through active participation in community and professional associations, activities and events.
  • Review meeting planner evaluations with the Director of Sales to ensure that issues receive follow-up.
  • Entertain clients.
  • Handle inquiries as part of Inquiry Day Program.
  • Conduct research on client room nights/revenue performance, prepare account performance reports quarterly and annually, conduct semi-annual account review meetings with account representatives.
  • Prospect for new transient business.  Track all transient leads (lost and turndown).  Participate in transient, group and catering lead referral.
  • Develop and implement specific account marketing plans for appropriate accounts.  Monitor production compliance.
  • Maintain regular communication with all special corporate/preferred corporate accounts and send quarterly production reports to all clients. Communication to be property defined may include newsletters, client receptions/recognition functions, etc.
  • Respond to customer inquiries and request for pricing
  • Maintain in-depth files on all accounts; via hard files and/or automated account management system
  • Assist in updating Brand national Transient database, if applicable.  Coordinate local transient sales initiative and activities with Brand National Transient Sales for national and regional transient accounts, if applicable.
  • Participate in trade shows,community & professional organizations to maintain high visibility 
  • Education & Experience: 
    • At least 4 years of progressive hotel sales experience; or a 4yearcollege degree and at least 2 year of related experience; or a 2year college degree and 3 or more years of related experience.
    • Must have a valid driver’s license in the applicable state.
    • Must be skilled in Windows, Company approved spreadsheets and word processing.