Sales Manager
Property Name:
Cheyenne Mountain Resort and Country Club
Job Title 
Sales Manager
Location: 
Colorado-Colorado Springs
Company Name: 
Wyndham Hotel Group
City: 
Colorado Springs
Work Permit: 
Applicants who do not already have legal permission to work in the United States will not be considered.
Management Position: 
Yes
Accommodation: 
No
Wyndham Hotel Group is the world's largest and most diverse hotel company with approximately 7,410 hotels worldwide. With iconic brands and hotel choices in every category from upscale to economy, we offer not only the most lodging choices around the world but also exceptional customer service and great value.

As a world-class
meeting facility and four-diamond resort, the multifaceted Cheyenne Mountain
Resort Colorado Springs, a Dolce Resort is a place where the possibilities are
as endless as the views. For meetings, spectacular indoor and outdoor venues
create the backdrop for imaginative events, allowing attendees to enjoy the
beautiful setting while remaining productive and inspired.



Currently, we are searching for a talented Sales
Manager
to join the team of
the Cheyenne Mountain Resort Colorado Springs, a Dolce Resort and who
will be considered the Executive Meeting Manager responsible for effectively
soliciting and becoming familiar with all accounts in his/her market segments.
He/she is also responsible for prospecting and closing on assigned
accounts/territory to positively impact hotel revenues. This is a training
position designed to develop individuals into Level II Sales Managers in
accordance with the Wyndham Hotel Group policies and procedures.



ESSENTIAL FUNCTIONS:
  • Attend daily Wyndham Business Review (WBR)
    meeting.
  • Develop a full working knowledge of the
    operations of the hotel, including Food and Beverage, Guest Services and
    Reservations.
  • Develop a complete knowledge of company sales
    policies and SOP’s, and ensure knowledge of and adherence to those policies by
    the sales team.
  • Meet or exceed set goals.
  • Operate the Sales Department within established
    sales expense budget.
  • Participate in required M.O.D. and Saturday
    office coverage as scheduled.
  • Initiate and follow up on leads.
  • Maintain and participate in an active sales
    solicitation program.
  • Monitor production of all top accounts and
    evaluate trends within your market.
  • Regularly contact existing accounts based on the
    tracing frequencies of the Account Coverage Program.
  • Meet or exceed sales solicitation call goals as
    assigned by the Director of Sales.
  • Invite clients to the hotel for entertainment,
    lunches, tours and site inspections.
  • Assist in implementing special promotions
    relating to direct sales segments, i.e.WynClub parties, sales blitzes, etc.
  • Assist in the preparation of required reports in
    a timely manner.
  • Be familiar with all Wyndham sales policies and
    selling techniques with an emphasis on maximizing occupancy and Average Daily
    Rate (ADR).
  • Conduct a professional, thorough site inspection
    of the hotel with clients, exhibiting key features and benefits of the
    property.
  • Use your property’s computerized sales management
    system to manage the hotel’s business, including (but not limited to)
    generating reports, entering business, blocking space and building accounts.
  • Meet and greet onsite contacts.
  • Abide by Prime Selling Time (PST).
  • Develop networking opportunities through active
    participation in community and professional associations, activities and
    events.
  • Review meeting planner evaluations with the
    Director of Sales to ensure that issues receive follow-up.
  • Entertain clients.
  • Handle inquiries as part of Inquiry Day Program.

QUALIFICATIONS:
  • Must be able to effectively communicate both verbally and written with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
  • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
  • Must be able to multitask and prioritize departmental functions to meet deadlines.
  • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
  • Attend all hotel required meetings and trainings.
  • Participate in M.O.D. coverage as required.
  • Maintain regular attendance in compliance with Wyndham Hotel Group Standards, as required by scheduling, which will vary according to the needs of the hotel.
  • Maintain high standards of personal appearance and grooming, which include wearing nametags.
  • Comply with Wyndham Hotel Group Standards and regulations to encourage safe and efficient hotel operations.
  • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
  • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
  • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
  • Must be able to maintain confidentiality of information.
  • Perform other duties as requested by management.
  • Long hours sometimes required.
  • Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
  • College course work in related field helpful.
  • Experience in a hotel or a related field preferred.
  • High School diploma or equivalent required.
  • Must be skilled in Windows, Company approved spreadsheets and word processing. 
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