Join the most recognizable hotel brand
in virtually every region of the world.

Sales Manager

Location:
MY - Kuala Lumpur
Date Posted:
19/11/16 22:30
Company Name:
Hilton Hotels and Resorts
A Sales Manager with Doubletree by Hilton manages the Groups, Conference & Events (GC&E) Sales office and the on-property Reservations Team to actively convert customer enquiries into confirmed sales.

What will it be like to work for this Hilton Brand?

It all starts with a warm chocolate chip cookie, a simple touch that sets the tone to create a rewarding experience for a guest's entire stay. DoubleTree by Hiltonル understands that doing the little things well can mean everything.

If you appreciate the little things and enjoy creating exceptional experiences through perfecting little details, you may be just the person we are looking for to work as a Team Member with DoubleTree by Hilton. Because itメs at the DoubleTree at Hilton where the little things mean everything.

What will I be doing?

As Sales Manager, you will manage the Groups, Conference & Events Sales office and the on-property Reservations Team to actively convert customer enquiries into confirmed sales. The Sales Manager will interact frequently with customers and Guests to learn about their needs and develop relationships from which to earn repeat and expanded business. Specifically, you will be responsible for performing the following tasks to the highest standards:

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Maximise all Group, Conference, and Event revenue opportunities
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Review business plans, identify gaps and ensure proactive efforts to fill capacity and meet set targets
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Contribute to the selling strategy of the hotel, and manage the departmentsメ adherence to achieving that strategy
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Understand the competitive market place and implement approaches to ensure the hotel stays ahead in the local market
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Conduct weekly spot checks of five bookings carried out with a minimum of 90% モachievedヤ in any departmental and system audits for any Team Member
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Ensure the GCE Sales Team Members are developed effectively and generate a culture of high quality standards for relationship building, customer service, selling techniques, and billing and processing contracts
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Manage and develop the GCE Sales Team to ensure career progression and effective succession planning within the hotel and company
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Organise hotel promotional activities


Hilton World Wide Inc. is acting as an Employment Agency in relation to this vacancy.


What are we looking for?

A Sales Manager serving Hilton Worldwide Brand hotels and vacations is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:

  • Demonstrated previous managerial or supervisory experience in a Reservations and/or Conference & Events Sales function in the hotel/leisure sector

  • Strong leadership skills to effectively manage and motivate the team to achieve high levels of performance and exceed targets

  • Strong analytical skills to understand key business indicators and competitive trends and develop approaches to these challenges

  • Excellent selling capability and an ability and desire to coach selling techniques to their team

  • Excellent organisational and planning skills

  • Accountable and resilient

  • Ability to work under pressure

  • Flexibility to respond to a range of different work situations

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

  • Knowledge of the hotel property management systems

  • Previous experience in the same or similar role



What benefits will I receive?

Your benefits will include a competitive starting salary and holiday entitlement. As an employee you will become a member of the The Hilton Club which provides reduced hotel room rates in our hotels worldwide, plus discounts on products and services offered by Hilton Worldwide and its partners. We look forward to explaining in detail the range of excellent benefits that you would expect from a global hotel organization like Hilton Worldwide.which provides reduced hotel room rates in our hotels worldwide, plus discounts on products and services offered by Hilton Worldwide and its partners. We look forward to explaining in detail the range of excellent benefits that you would expect from a global hotel organization like Hilton Worldwide.

Learn more now about DoubleTree by Hilton --- where the little things mean everything.

  • More than 250 properties in countries throughout the world
  • More than 230 million cookies have been served, and still baking!
  • Hotel chain continues to grow rapidly
  • Features the signature Sweet Dreamsル Sleep Experience
Job Categories
Sales
Property
DoubleTree by Hilton Hotel Kuala Lumpur
Entry Level Position
No