Sales Manager
Property Name:
Wyndham Boston Beacon Hill
Job Title 
Sales Manager
Location: 
Massachusetts-Boston
Company Name: 
Wyndham Hotel Group
City: 
Boston
Work Permit: 
Applicants who do not already have legal permission to work in the United States will not be considered.
Management Position: 
Yes
Accommodation: 
No
Wyndham Hotel Group is the world's largest and most diverse hotel company with approximately 7,410 hotels worldwide. With iconic brands and hotel choices in every category from upscale to economy, we offer not only the most lodging choices around the world but also exceptional customer service and great value.
TITLE: Sales Manager
 
The Sales Manager is responsible for effectively soliciting and maintaining a strong relationship with all accounts in his/her market segments. He/she is primarily responsible for managing their sales territory by effectively prospecting and closing on assigned accounts and positively impacting hotel revenues.
 
Job Description:
 
Fundamental  Requirements
 
·            Attend daily Wyndham Business Review (WBR) meeting to report on status of accounts.
·            Develop a full working knowledge of the operations of the hotel, including Food and Beverage, Guest Services and Reservations.
·            Develop a complete knowledge of company sales policies and SOP's, and ensure knowledge of and adherence to those policies..
·            Meet or exceed all goals.
·            Initiate and follow up on leads.
·            Maintain and participate in an active sales solicitation program.
·            Monitor production of all top accounts and evaluate trends within your market.
·            Regularly contact existing accounts based on the tracing frequencies of the Account Coverage Program.
·            Meet or exceed sales solicitation call goals as assigned by the Director of Sales.
·            Invite clients to the hotel for entertainment, lunches, tours and site inspections.
·            Assist in implementing special promotions relating to direct sales segments, i.e.WynClub parties, sales blitzes, etc.
·            Assist in the preparation of required reports in a timely manner.
·            Be familiar with all Wyndham sales policies and selling techniques with an emphasis on maximizing occupancy and Average Daily Rate (ADR).
·            Conduct a professional, thorough site inspections of the hotel with clients, exhibiting key features and benefits of the property.
·            Use your property's computerized sales management system to manage the hotel's business, including (but not limited to) generating reports, entering
             business, blocking space and building accounts.
·            Meet and greet onsite contacts.
·            Abide by Prime Selling Time (PST).
·            Develop networking opportunities through active participation in community and professional associations, activities and events.
·            Review meeting planner evaluations with the Director of Sales to ensure that issues receive follow-up.
·            Entertain clients.
 
General Requirements
·            Must be able to effectively communicate both verbally and written with all level of employees and guests in an attentive, friendly, courteous and service
             oriented manner.
·            Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
·            Must be able to multitask and prioritize departmental functions to meet deadlines.
·            Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
·            Attend all hotel required meetings and trainings.
·            Participate in M.O.D. coverage as required.
·            Maintain regular attendance in compliance with Wyndham Standards, as required by scheduling, which will vary according to the needs of the hotel.
·            Maintain high standards of personal appearance and grooming, which include wearing nametags.
·            Comply with Wyndham Standards and regulations to encourage safe and efficient hotel operations.
Minimum Requirements:
 
Education & Experience: 
·            At least 2 years of progressive hotel sales experience in a specific market; or a 4year college degree and at least 1 year of related experience; or a
             2 year college degree and 2 or more years of related experience.
·            Must have a valid driver's license in the applicable state.
·            Must be skilled in Windows, Company approved spreadsheets and word processing.
 
Physical requirements:
·          Long hours sometimes required.
·          Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise
           move objects.
 
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