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Sales Manager

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Property Name:
Hilton ColumbusPolaris
Job Title: 
Sales Manager
Company Name: 
Work Permit: 
Applicants who do not already have legal permission to work in the United States will not be considered.
Management  Position: 
Bonus Pay: 

Welcome to Crescent Hotels & Resorts, a premier hotel management and ownership group. Crescent seeks energetic, innovative individuals who have a desire to work in a results-driven environment. Our success is the direct result of everyone working together toward a common goal: To deliver exceptional service to our valued guests and provide a high quality work environment for our associates.

Strong core values related to customer service and associate satisfaction account for the continued success of our company. We are more than just a collection of hotels, we are a progressive company determined to be the employer of choice in the hospitality industry. We are pleased that you have chosen to learn more about our growing organization and are confident that Crescent will provide you with a very rewarding career.

The Hilton ColumbusPolaris located in the vibrant Polaris community, is currently seeking a full time Sales Manager for our 252 Room AAA Four Diamond property with over 15,000 square feet of meetingevent space.

This position would be responsible for selling group business from all marketsregions being booked within a 40 day time period. They would also be responsible for all Sports, Religious, Fraternal and Entertainment business. They would assist in the overall efficient operation of the Sales Department, manage accounts to achieve guest satisfaction and solicit new and past business to ensure revenue goals are met or exceeded. Responds in a timely manner to incoming groupcatering business opportunities, ensures that all business is booked within hotel parameters, conducts hotel site inspections and client presentations, create contracts and other related booking documentation as required, manage and maintain client account files, prospect for new business participate in sales blitzes, cold calling and contacting former clients to solicit new business and attends industry eventsprograms as needed, builds and maintains strong client relationships, detail events to include all food beverage, set up and audio visual needs, ask appropriate questions of the clients and make suggestions to ensure the details meet the group and the hotels needs, create group resumes and communicate client needs to all departments of the hotel, ensure hotel staff follows through on all requests, use negotiating skills and creative selling abilities to close on business and negotiate contracts.
Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to pitch-in and help co- workers with their job duties and be a team player. Knowledge of a hotel structure and how all departments interact. Ability to effectively communicate with customers in a friendly and positive manner, in order to solicit business, meet client needs and resolve complaints. Ability to move throughout the hotel to conduct site inspections.

Benefits Include DentalVisionMedical Insurance available 1st of the month after hire, 401K available after 6 months with company match of .50 cents on the dollar up to 6, Company paid Life, STD, LTD, Complimentary associate meal program, Complimentary parking, Hotel room discounts at participating Hilton and Crescent Hotels and Resorts properties.
Must have at least 2 years experience in a sales position, preferably in the hotel industry.

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities

* Excellent inter-personal and sales-related skills.

* Requires computer skills, including, but not limited to, Microsoft Word, Excel, Outlook, Hiltons OnQ PMS System and Delphi.

* Extensive knowledge of hotel facilities, services, amenities and other offerings.

* Ability to make independent decisions.

* Knowledge of hotel and competitive market.

* Exceptional organizational skills.

In addition to the performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the particular requirements of the hotel

* Professionally represent the hotel in community and industry organizations and events.

* Participate as a team player with all departments.

* Provide constructive feedback to all departments.

* Be a leader and a role model to all associates.

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