true
/seeker/email?jobAdId=309141BF82460E19
window.open('/seeker/apply/quickApply?jobAdId=309141BF82460E19');logEvent('job details','apply-1');
309141BF82460E19
Sales Manager

Content on this page requires a newer version of Adobe Flash Player.

Get Adobe Flash player

Property Name:
Hilton Garden Inn PhiladelphiaFt. Washington
Job Title: 
Sales Manager
Location: 
Pennsylvania-Philadelphia
Company Name: 
City: 
Fort Washington
Work Permit: 
Applicants who do not already have legal permission to work in the United States will not be considered.
Management  Position: 
Yes
Bonus Pay: 
Yes

Welcome to Crescent Hotels & Resorts, a premier hotel management and ownership group. Crescent seeks energetic, innovative individuals who have a desire to work in a results-driven environment. Our success is the direct result of everyone working together toward a common goal: To deliver exceptional service to our valued guests and provide a high quality work environment for our associates.

Strong core values related to customer service and associate satisfaction account for the continued success of our company. We are more than just a collection of hotels, we are a progressive company determined to be the employer of choice in the hospitality industry. We are pleased that you have chosen to learn more about our growing organization and are confident that Crescent will provide you with a very rewarding career.

JOB OVERVIEW To assist in the overall efficient operation of the Sales Catering Department. Responsible for the efficient and professional coordination of any assigned banquet, meeting or reception.

REPORTS TODirector of Sales

ESSENTIAL JOB FUNCTIONS

1.Prepares all event documentation and coordinates with sales, hotel departments and customer to ensure consistent, high level service throughout pre-event, event and post event phases.
2.Recognizes opportunities to maximize revenue opportunities by up-selling and offering enhancements to create outstanding events.
3.Acts as liaison between field sales person and customer throughout the event process. Makes presence known to customer at all times during this process. Is available to solve problems andor suggest alternatives to previous arrangements.
4.Proactively identifies operational challenges associated with hisher event and works with the hotel staff and customer to solve these challenges andor develop alternative solutions.
5.Manages banquet and meeting space for assigned groups.
6.Advises sales staff as to ability to accommodate client demands including phone requirements, fit of available space and materials such as booths. Assist sales staff in promoting hotel, developing leads and securing re-bookings.
7.Access and input data into a computer system to generate account history reports.
8.Comply with attendance rules and be available to work on a regular basis.
9.Perform any other job related duties as assigned.







REQUIRED SKILLS AND ABILITIES

Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to pitch-in and help co- workers with their job duties and be a team player. Ability to effectively deal with internal and external customers. Basic knowledge of mathematics and calculator skills to prepare mathematical calculations without error. Ability to communicate effectively both verbally and in writing in order to interact with vendors and department heads. Hotel reservations Sales and Catering software program knowledge is helpful.

PERFORMANCE STANDARDS
Customer Satisfaction
Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with Crescent staff. It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances. Every Crescent associate is a guest relations ambassador, every working minute of every day.

Work Habits
In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality and attendance. You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills andor improve existing ones, have the ability to solve routine problems that occur on the job and ask for help whenever you are not sure how to do something.

Safety Security
The safety and security of our guests and associates is of utmost importance to Crescent Hotels Resorts. Every Crescent associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns.
JOB OVERVIEW To assist in the overall efficient operation of the Sales Catering Department. Responsible for the efficient and professional coordination of any assigned banquet, meeting or reception.

REPORTS TODirector of Sales

ESSENTIAL JOB FUNCTIONS

1.Prepares all event documentation and coordinates with sales, hotel departments and customer to ensure consistent, high level service throughout pre-event, event and post event phases.
2.Recognizes opportunities to maximize revenue opportunities by up-selling and offering enhancements to create outstanding events.
3.Acts as liaison between field sales person and customer throughout the event process. Makes presence known to customer at all times during this process. Is available to solve problems andor suggest alternatives to previous arrangements.
4.Proactively identifies operational challenges associated with hisher event and works with the hotel staff and customer to solve these challenges andor develop alternative solutions.
5.Manages banquet and meeting space for assigned groups.
6.Advises sales staff as to ability to accommodate client demands including phone requirements, fit of available space and materials such as booths. Assist sales staff in promoting hotel, developing leads and securing re-bookings.
7.Access and input data into a computer system to generate account history reports.
8.Comply with attendance rules and be available to work on a regular basis.
9.Perform any other job related duties as assigned.







REQUIRED SKILLS AND ABILITIES

Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to pitch-in and help co- workers with their job duties and be a team player. Ability to effectively deal with internal and external customers. Basic knowledge of mathematics and calculator skills to prepare mathematical calculations without error. Ability to communicate effectively both verbally and in writing in order to interact with vendors and department heads. Hotel reservations Sales and Catering software program knowledge is helpful.

PERFORMANCE STANDARDS
Customer Satisfaction
Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with Crescent staff. It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances. Every Crescent associate is a guest relations ambassador, every working minute of every day.

Work Habits
In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality and attendance. You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills andor improve existing ones, have the ability to solve routine problems that occur on the job and ask for help whenever you are not sure how to do something.

Safety Security
The safety and security of our guests and associates is of utmost importance to Crescent Hotels Resorts. Every Crescent associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns.

Apply Now  |  Email To A Friend  |  Other Jobs

© 2011 Crescent Hotels & Resorts, All Rights Reserved

Hotel Management Companies: Crescent Hotels & Resorts A Premier Hotel Management Company