Sales Manager

Fairmont Nanjing

Location: CN - Nanjing

15/11/16 17:30
Employer
Job Details
Sales Manager

Selling a memorable experience in an authentic location is the essence of a Sales Managers role at Fairmont Hotels & Resorts. Your professionalism and knowledge of the Hotel will reflect positively in how you present the property. Building strong relationships will create a bond, ensuring your clients will always stay with Fairmont Hotels & Resorts.

Hotel Overview:

Situated on the south bank of the Yangtze River, Nanjing is a cultural and commercial metropolis and the hotel will be part of a new residential and commercial development in the ever-expanding city. The hotel will feature 359 spacious guestrooms and suites and guests will enjoy a variety of restaurants and bars as well as a 1,800 square meter Willow Stream Spa, pool and fitness facilities, as well as 1,300 square meters of function and meeting space.

Summary of Responsibilities:

Reporting to the Director, Sales and Marketing, responsibilities and essential job functions include but are not limited to the following:

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Consistently offer professional, friendly and engaging service

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Ensure prompt and courteous service is extended to both internal and external customers

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Ensure the achievement of sales objectives on a monthly, quarterly and yearly basis

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Solicit group, transient and/or banquet business through action plan preparation and execution

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Ensure that the group bookings pace is in line with the hotel goals and budget

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Establish travel schedules and monitor travel expenses to optimize sales productivity

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Establish parameters, quotes and negotiate prices, confirming by written contracts

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Participate in tradeshows, conventions and promotional events within the hotel and trade related organizations

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Maintain accounts, contact, activity and business details within the appropriate software applications

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Work closely with Catering and Front Office to ensure all details of the contract were delivered and guests depart satisfied

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Prepare weekly, monthly, quarterly and annual reports, as required

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Balance operational, administrative and Colleague needs

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Follow departmental policies and procedures

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Follow all safety policies

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Other duties as assigned

Qualifications:

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Previous Sales experience required. Minimum of 3 years experience in hotel catering and conference sales/sales. Additional experience in the hospitality industry is an asset

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Excellent communication skills, both written and verbal required in English and Mandarin

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Good understanding of luxury market

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Computer literate in Microsoft Window applications and relevant computer applications required

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University/College degree in a related discipline preferred

* Strong interpersonal and problem solving abilities

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Highly responsible & reliable

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Ability to focus attention on guest needs, remaining calm and courteous at all times

Visa Requirements: Must be legally eligible to work in China