Sales Manager

DoubleTree Boston Bedford

Location: US - MA - Bedford

Jun 30, 2019
Job Details

The Sales Manager is responsible for selling to all segments. The position is accountable for proactively soliciting and handling overnight opportunities with significant revenue potential. This individual works to develop, build and maintain long-term, value-based customer relationships in order to achieve personal and team related revenue goals. According to hotel need, the Sales Manager is assigned a sales territory, which may be vertical or geographical, along with assigned key accounts. An important part of the role is to ensure business is turned over properly and in a timely fashion for proper service delivery. A key responsibility is to drive customer loyalty by delivering service excellence throughout each customer experience, and to provide high-level service to our customers in order to grow the account.


Works collaboratively with hotel teams, Convention Bureaus, Conventions Centers and other hotel counterparts to drive revenue and ensure customer satisfaction and increase market share.
Builds and strengthens relationships with existing and new customers, industry organizations to enable future bookings. Activities include sales calls, entertainment, FAM trips, and trade shows.
Develops and manages relationships with key stakeholders, both internal and external.
Understands the overall market including competitors strengths and weaknesses, economic trends, supply and demand, and knows how to sell in a competitive manner.
Targets accounts, markets or segments with heavy emphasis on proactive solicitation and account saturation.
Develops and implements an effective sales plan.
Executes designated sales strategies to develop and solicit specific accounts to achieve revenue goals.
Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.
Interacts with guests to obtain feedback on product quality and service levels.

High school diploma or GED 4+ years experience in the sales and marketing or related professional area.
Strong written and oral communication skills.
Basic office equipment and computer skills such as copiers, faxes, word processing, Internet browsers, and email.
Previous Sales and Marketing experience, and knowledge of principles and methods for showing, promoting, and selling products or services.


Strong interpersonal skills and ability to develop constructive and cooperative working relationships with others, and maintain them over time.
Ability to think creatively to develop, design, or create new applications, ideas, relationships, systems, or products, including artistic contributions.
Strong analytical skills and ability to make decisions and solve problems by analyzing information and evaluating results to choose the best solution.
Develop specific goals and plans to prioritize, organize, and accomplish your work.
Additional Details
Applicants who do not already have legal permission to work in the United States will not be considered.