Sales Coordinator

Fairmont Baku

Location: AZ - Baku

11/11/16 17:30
Job Details
Sales Coordinator

The Sales Coordinator is responsible for supporting the Sales team in bringing new and return business to the hotel.

Hotel Overview:

Fairmont Baku, part of the iconic Flame Towers complex, will boast 299 superbly appointed guest rooms, 19 serviced apartments, 7 exquisite dining options, over 2,500 square metres (27,000 square feet) of function space and two ballrooms. With all that it offers, Fairmont Baku is soon to be the city’s place for distinguished happenings. Be part of our opening team at the exciting Fairmont Baku!

Summary of Responsibilities:

The Sales Coordinator is responsible for supporting the Sales team in bringing new and return business to the hotel.

• Coordinating and supporting all aspects of sales activities including taking initial inquiries, generating leads, proposals, referrals and contracts, blocking space etc.
• Process proposals and contracts as required
• Liaise with clients in absence of sales manager
• Process returns of contracts and distribute through proper channels internally
• Maintain an accurate count of all Sales collateral
• Coordinate specific marketing initiatives involving Revenue Streams
• Possess and share knowledge of The Fairmont Baku products including accommodation, meeting facilities, history and heritage, activities and local programming
• Participate in site inspections, familiarization tours, trade shows and functions within the hotel, as required, and in the absence of the Sales Manager
• Actively participate in industry and hotel training programs
• Be an effective team player within the Sales team and with other team members in Catering and Conventions, Guest Services, Food & Beverage and other key areas within the hotel and the region
• Actively seek opportunities to improve systems and procedures
• Willing to manage additional responsibilities and duties as required
• Participate in at least one hotel committee (e.g. Health & Safety Committee)
• Attend all Sales meetings and other meetings as required
• Other duties as assigned


* Previous experience is an asset

Excellent communication skills and English; Azeri, Russian or Turkish language a definite asset

• Excellent knowledge of MS Word, Excel, PowerPoint, Windows, Opera Sales & Catering / Opera Sales Force Automation and Property Manager

• Highly detail-oriented with excellent communication and organizational skills

• Articulate, self-motivated, energetic and positive team-player

• Confident, well-groomed, pleasant telephone and personal disposition

• Desire to learn and advance within the Sales and Marketing team/division

• Enjoys challenges, works well under time pressure, thinks ahead and is extremely committed to the job

• Graduate of Hospitality Degree / Diploma program a definite asset

• Minimum one year experience in hotel environment (ideally in Sales, Reservation, Conference Service or Front Office)

Visa Requirements:

Must hold a valid work/residence permit from Azerbaijan.