At BENCHMARK, a global hospitality company the definition of success is as individual as each of the over 10,000 employees worldwide who compose our award-winning teams. Each person brings unique skills, talents, experience, history, and culture to our company. Together, they form an extraordinary mosaic that supports BENCHMARK's very entrepreneurial culture. Each team member's desire for accomplishment is supported by our determination and passion to build successful and rewarding futures.
QUALIFICATIONS: EDUCATION, KNOWLEDGE, TRAINING, & WORK EXPERIENCE
High school diploma or equivalent. College degree preferred. Two years experience in the hospitality industry or sales field. Typing of 60 words per minute. Excellent communication skills. Above average proficiency in Microsoft Office including Word, Excel, Outlook and Publisher. Good organizational skills and detail oriented.
Maintain a professional demeanor at all times and maintain work area in a professional, orderly manner. Answer any phone that rings more than two times. Screen all incoming correspondence to the Director of Sales and Marketing. Produce day meeting business for the property. Participate in “copy room duty” which includes distribution of company-wide mail to pertinent boxes, routing incoming faxes, route interdepartmental memos, and ordering supplies for general use. Prepare proposals and contracts on an as-needed basis. Fax, copy, mail, distribute proposals as requested. Enter contractual event data for programs into Delphi system on an as needed basis. Upon receipt of a signed contract, ensure that the data in the Delphi system is accurate. Prepare copies of the necessary information for Conference Planning, Accounting and Group rooms (i.e. turning a file “definite”). Responsible for accurately coding every invoice, check request and purchase order going out of the department with the appropriate general ledge code. Maintain a monthly log of every department expense. Meet at least once monthly with the Director of Sales and Marketing and Director of Leisure Sales and Marketing to discuss that month’s expenses prior to closing of the Profit and Loss statement. Review the drafts of the Profit and Loss statements each month for accuracy and adherence to the forecast/budget. Meet with the Controller, director of Sales and Marketing and Director of Leisure Sales and Marketing to discuss status of the Profit and Loss statement and what if any changes need to be made. Prepare the Sales and Marketing reports for the weekly department head meeting. Handle the collection, distribution, tracking and expensing of Flexiplan Vouchers for the department’s VIP’s. Prepare the department’s narrative for the monthly Owner’s meeting by collecting data from the monthly production and pace reports. Take minutes of the weekly Sales Meetings as needed. Type minutes and distribute to Human Resources and the General Manager. Handle inquiries about rooms for VIPs. Complete VIP paperwork, route for necessary signatures, route to each pertinent department and follow through with amenity requests, etc. Work with F&B outlets and the Director of Leisure Sales and Marketing on local advertising with the local papers. Track the inventory of collateral on a monthly basis. Update inventory control sheet.