Perform general office duties to support Director of Sales (e.g., filing, sending emails, typing, faxing, copying, site tours).
Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, group resumes). Promote awareness of brand image internally and externally.
Gather materials and assemble information packages for promotions and sales blitz (e.g., brochures, promotional materials).
Prepare welcome amenities for VIP or groups.
Use sales techniques that maximize revenue while maintaining existing guest loyalty.
Enter, retrieve, reconcile, and verify information (e.g., commissions, leads, third parties) in software involved in the sales process and in Sales Force.
Answer guest questions about property facilities/services (e.g., hours of operation, rates and room types, packages, promotions, entertainment, restaurants, special events).
Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests.
Input rooming list, keep clients up to date on pick up and cut off for group room blocks, maintain Master billing lists, review with client post event for master charges prior to final billing.
Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation.
Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette.
Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees.
Comply with quality assurance expectations and standards.
Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
Perform other reasonable job duties as requested by Supervisors.
Hotel experience necessary.
Prior Sales experience preferred
Mcclellan Park, CA
Position Available: Immediately
Bonus Plan: Yes
Applicants who do not already have legal permission to work in the location of this job will not be considered.
Management Position: No
Address: 4380 Alvarado Canyon Road , San Diego, CA, 92120, US