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Job Summary

Property Name
Embassy Suites by Hilton Baltimore at BWI Airport
Job Title
Sales Administrative Assistant
Work Permit
Applicants who do not already have legal permission to work in the United States will not be considered.

Sales Administrative Assistant

Job overview

As a Sales Administrative Assistant , you will fill a pivotal role in supporting your hotel’s financial goals through supporting and learning the daily operations of the Sales and Marketing department. As a member of the team, you will assist in selling guestrooms, catering services and banquet facilities as directed by the Director of Sales.

What you will be doing

  • Be incredibly friendly, customer centric, love to smile and have FUN in a team environment.

  • Be experienced working in a hotel, clerical or sales and have knowledge of the local area. 

  • Assists Director of Sales with his/her daily duties as needed. Is familiar with and able to carry out the duties of the Director of Sales and/or the Catering Manager in case of absence. Effectively and professionally conveys necessary fundamentals and details of the sale to the client. Conducts tours of the hotel and banquet facilities; entertains qualified potential clients in accordance with company and property policies and procedures.

  • Sends information to guests that inquire about the property. Works with clients to book Pool Parties and other small functions. Sends group room contracts to clients in a timely manner, and follows up to ensure that they are returned to the hotel on-time.

  • Ensures all documents produced by the Sales Department (i.e. BEO’s, contracts, rooming lists, proposals) are completed accurately and on time. Tracks Locally Negotiated Rates. Maintains a filing system and files sales records, correspondence and other miscellaneous items.

  • Coordinates necessary arrangements with vendors relating to sales. Establishes strong relationships with vendors to ensure maximization of hotel revenue. 

  • Follows up with past client events by sending out surveys. Compiles Guest Surveys and distributes them to Department Heads.

  • Provides a professional image at all times through appearance and dress.

Note: Other duties as assigned by supervisor or management

Benefits for Full Time Employees

  • Medical, Dental, and Vision Coverage

  • 401K retirement plan 

  • Short and Long-Term Disability Income*

  • Term Life and AD&D Insurance 

  • Vacation PTO & Holiday/Sick PTO

  • Employee Assistance Program

*Specific plans for specific positions


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