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Job Description

Do you see yourself as the Release Train Engineer for the Global Technology team?


Job Summary – (Role Summary)

The Release Train Engineer (RTE) has primary purpose of supporting and coaching an Agile Release Train (ART) by steering it to success and navigating the complexity of delivering software in large, cross-functional environments. The RTE helps resolve and escalate impediments, manages risk, helps assure value delivery, and drives program level continuous improvement. The RTE is accountable for the overall planning, coordination, execution, and delivery of value through the program.

Essential Duties and Responsibilities – (Key Activities)

● Facilitate the coordinated preparation and execution of release planning for the ART. This includes:

- Working with the ART team who prioritizes the features to be considered in the next program increment (PI) planning cycle

- Facilitating the ART team’s refinement of features to be considered in the next PI planning cycle to meet the Feature Definition of Ready

- Assists the ART in communication and coordination with stakeholders and customers during feature definition and delivery

- Ensuring effective communication and coordination for and during quarterly planning

- Managing change to the ART’s PI plan and the impacts of those changes

● Drive cross team, ART, and departmental impediments, planning, collaboration, and coordination.

● Provide regular and open communication across the program and stakeholders for transparency and awareness of progress and impediments.

● Understand and manage upstream/downstream dependencies.

● Drive delivery and continuous improvement by utilizing feedback and metrics (quality, delivery rate, etc.) to identify areas of opportunity.

● Work across stakeholders and teams to continuously improve.

● Ensure the overall cost, schedule, and performance of the program.

● Analyze program budgets and estimates from participating organizations to provide direction for the overall development of all program budgets and integrated cost profiles.

● Manage program level coordination, such as creating timelines, milestones, and cadence of increments and releases and oversee the development of reports and analyses that document program activity.

● Lead project teams and provide and leadership; act as consultant/coach to management in resolving unusually difficult problems.

● Participate with management and cross-functional teams as subject matter expert to develop and improve operating policies and procedures related to Scaled Agile Framework (SAFe) and be an advocate in adopting Agile and SAFe best practices and processes.

● Act as a galvanizing force for sharing Agile and SAFe knowledge across the organization.

● Constantly refine and stay current with emerging themes in larger Agile community.

● Develop / modify processes, policies, and procedures to facilitate the working relationship between Global Technology and its business functions / partners.

● Support the configuration of SAFe to the needs of the organization, standardizing and documenting practices

● Coach leaders, teams, and Scrum Masters in Lean-Agile practices and mindsets.

Band Level: 6

Salary Range: Base plus potential bonus

Job Requirements



Bachelor's or Master's Degree in a relevant field of work or an equivalent combination of education and work related experience.


8-10 years progressive work related experience with demonstrated proficiency in multiple disciplines / technologies / processes related to the position as well as 3-5 years managing teams and / or significant complex projects. Proven, prior experience as Release Train Engineer for large, cross-functional programs.

Technical Skills and Knowledge

● Demonstrated Release Train Engineer experience in organizing, planning and executing large-scale projects from conception through implementation. Experience coordinating multiple teams in a technology environment.

● Demonstrated effective verbal and written communication skills for the purpose of providing and explaining technical and project related information to clients, vendors, senior management and staff.

● Ability to easily build new relationships and proactively establish a variety of contacts across the organization.

● Ability to work in multi-disciplinary, multi-cultural teams.

● Broad range of program management and leadership skills required.

● Proven ability to balance concurrent activities.

● Strong knowledge and experience in software development in an Agile environment

● Certifications:

- Certified Scrum Master (CSM) certification or equivalent – REQUIRED

- Certified Scrum Professional (CSP) certification or equivalent - DESIRED

- SAFe Program Consultant (SPC4) certification or equivalent - DESIRED

- SAFe Certified Release Train Engineer certification or equivalent - DESIRED

- ICAgile Professional Certification in Agile Team Facilitation (ICP-AFT) or equivalent - DESIRED

- Project Management Institute – Agile Certified Professional or equivalent - DESIRED


Number of employees supervised: Direct: 3+

Decision Making Responsibilities (Key Decision Rights):

● Direct the application of advanced Lean-Agile principles and concepts, the development, integration and management of major and highly complex projects and programs.

● Responsible for managing and coordinating multiple projects to successful completion including adhering to project deliverables, providing guidance to team members, and providing direction for resource constraints, and managing project / program scope changes.

● Erroneous decisions or recommendations would normally result in critical delays and / or modification to projects or operations causing a substantial expenditure of time, human resources, or funds.

CONTACTS (Key Relationships)

Internal Key Relationships

● Internal (corporate IT staff and management as well as Senior management within the Client functions across the organization – Directors, VPs, SVPs, EVPs)

● Frequent interaction with multiple client departments on various projects to obtain project / program phase approvals from project sponsors.

● Frequent interaction with Global Technology Product Management Account Executives.

External Key Relationships

● Vendors and contractors associated w/ assigned projects, professional associations and industry professionals

In return we'll give you a competitive financial and benefits package which can include healthcare and dental coverage, disability and life insurance, and a matched 401(k) program. Hotel discounts worldwide are available as well as the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself.

So what's your passion? Please get in touch and tell us how you could bring your individual skills to IHG by clicking "Apply Online".

IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans

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