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5B4F2B4FA7872C32
Property Name
Platinum Hospitality Management
Job Title 
Room Service Supervisor
Company Name 
Platinum Hospitality Management
City 
Murfreesboro
Location 
Tennessee-Nashville
Work Permit 
Applicants who do not already have legal permission to work in the United States will not be considered.
Management Position 
No

PERFORMANCE WITH A CONSCIENCE

At Platinum Management Services, we continually strive to achieve superior guest relations, value a well-maintained, safe, and environmentally-conscious hotel surrounding, animated employees with passionate service ethics, leading technology, consistent capital reinvestment into our properties, conservative growth with major brand partners, and above all, strong moral principles in all of our professional exchanges.

We demonstrate our beliefs most meaningfully in the way we treat each other and by the example we set for one another. In all our interactions with our guests, customers, business associates and colleagues, we seek to deal with others as we would have them deal with us.

Times change, but our dedication to perfecting the travel experience never will.

Job Details

Job Purpose:  The Mini-Bar Supervisor is responsible for the inventory and stocking of self-service mini-bars in guest rooms with some customer contact and supervises Mini-Bar Attendants.

Job Responsibilities: 

  1. Proactively greet, interact, and assist resort staff in a professional manner to foster and promote a cooperative and harmonious work environment.
  2. Stock and replace missing items, inspect, move and clean the mini-bars in accordance with departmental procedures and policies.
  3. Proactively seek to provide refined luxury service ensuring guest satisfaction.
  4. Maintain, organize, and clean assigned storerooms daily.
  5. Properly complete, maintain and track inventory in assigned storerooms.
  6. Monitor and maintain cleanliness, sanitation, and organization of assigned work areas.
  7. Ensure products in Mini-Bar are not expired and take the proper procedure to remove those products as necessary. Ensure rotation of all Mini-Bar products.
  8. Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended. Report any damage or maintenance defects.
  9. Perform all duties as deemed necessary for the success of the department.
  10. Report all mini-bar concerns to management including any guest issues.
  11. Maintain strict control of stocks and be able to account for all stock distributed.
  12. Follow proper guidelines on Food Safety.
  13. Other duties as assigned.

Job Skills:

  1. Basic knowledge of merchandising and inventory methods
  2. Must have good Math skills.
  3. Must have good communication skills (verbal and non-verbal)
  4. Able to multi-task and utilize efficient time management.

Job Qualifications:  Describe the minimum qualifications needed to complete the job responsibilities.

Education

High school diploma or equivalent.

Experience

Prior bar experience preferred.

Licenses/Certifications

Must be minimum age to serve alcohol.

(ref. 24543)

Job Requirements

We are an Equal Opportunity Employer that considers applicants without regard to race, sex, religion, national origin, disability or protected veteran status.