Our Core Belief
Our core belief that people want a better way to experience the world extends not only to our guests and customers, but to our global team of associates, too. A career at Starwood is like no other. If you are ready to support a better way to experience the world and be challenged to deliver your best, we are the company for you.
Starwood About Starwood Hotels & Resorts Worldwide, Inc. Starwood Hotels & Resorts Worldwide, Inc. is one of the leading hotel and leisure companies in the world with more than 1,300 properties in over 100 countries and over 180,000 employees at its owned and managed properties. Starwood is a fully integrated owner, operator and franchisor of hotels, resorts and residences under the renowned brands: St. Regis®, The Luxury Collection®, W®, Westin®, Le Méridien®, Sheraton®, Tribute Portfolio™, Four Points® by Sheraton, Aloft®, Element®, along with an expanded partnership with Design Hotels™. The Company also boasts one of the industry’s leading loyalty programs, Starwood Preferred Guest (SPG®). Please visit www.starwoodhotels.com for more information. The Company is an equal opportunity employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, gender (including pregnancy), age, religion, disability, sexual orientation, or veteran status, or any other status or characteristic protected by law. If you require assistance or a reasonable accommodation in completing the application materials or any aspect of the application process, please contact the local Human Resources office at the worksite where you are applying for a position.
Sheraton Gateway Sheraton Gateway Hotel in Toronto Airport is the only full service hotel located in Pearson International Airport. Our climate controlled walkway connects you to Terminal 3, with indoor access to Terminal 1 via the Link Train. Fast and easy connection directly to downtown Toronto via the UP Express from Terminal 1. Our Sheraton Signature Bed offers luxurious comfort; the thermal windows provide with whisper quiet accommodations, with great views of the runway. Experience our exclusive Sheraton Club Level, featuring the Club Lounge with complimentary continental breakfast and evening hors d'oeuvres. Stay fit on the road with 24-hour complimentary access to our Sheraton Fitness Centre with heated indoor pool and whirlpool. Grab dinner and drinks with clients or family at Mahogany Grill Restaurant or Bar featuring an international cuisine guaranteed to satisfy your palate. Sheraton Gateway Toronto is perfectly situated for business meetings. With over 16,500 square feet of Wi-Fi covered hospitality suites, boardrooms, an elegant ballroom and 25 meeting rooms, we have the facilities and space you need for a successful event in Toronto. Relax in comfort while you wait for your flight. Real time arrival and departure screens in the lobby helps you stay comfortable until just before departure.
ROOM SERVICE SERVER POSITION PURPOSE Serve and deliver food and beverage items to guests and clients in a friendly, enthusiastic, professional, and timely manner. ESSENTIAL FUNCTIONS - Deliver orders for and serve all food and beverage requests; clear serving equipment following service. Control guest checks and secure proper payment. - Ensure station and table set-ups are complete and perform various side duties as assigned. - Maintain proper condition and cleanliness of dining areas and servicing equipment. Other: Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required. Upon employment, all employees are required to fully comply with Starwood rules and regulations for the safe and effective operation of the hotel’s facilities.
SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities: - Requires strong and effective communication skills, both verbal and written. - Must possess basic computational ability. - Must possess basic computer skills. - Knowledge of the appropriate table settings and service ware. - Ability to describe all menu items, prices and methods of preparation. QUALIFICATION STANDARDS Education High school or equivalent education required. Experience Two years experience as food server in full service restaurant is required. Licenses or Certificates Must be Smart Serve certified. Grooming All employees must maintain a neat, clean and well-groomed appearance per Starwood standards. This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time.