Hotel / Resort Jobs | Room Service Server

Room Service Server

Hyatt Regency Sonoma Wine Country

Santa Rosa, CA

Description

You're welcoming by nature and have a knack for remembering details. You're happiest when juggling tasks and getting it right first time is important to you. Whether it's providing a heary meal to an exhausted traveler or delivering a treat to a guest with a sweet tooth, you understand just how important "around-the-clock" room service is to the guest experience. With an aim to please, your excellent service and genuine care is appreciated, which guests immediately recognize and reward. Interstate's Room Service Server position may be a great way for you to earn your potential.

As a Room Service Server, you will

Deliver prompt, excellent service to ensure an exceptional guest experience.
Know the menu, providing guidance with menu offerings and responding knowledgeably to questions.
Set up trays and carts, ensuring all dishes present well and match the order before delivering promptly to guests. Arrange the setting according to guests' pleasure before graciously presenting the check for signature; then, retrieve items when service has ended.
Be diligent, ensuring specific requests are accommodated and the number of settings and condiments correspond correctly to order.
Be tidy. Ensure rooms service carts and trays are clean and neatly stacked.

Fundamentals

This position requires open availability and must be able to work weekends and Holidays. Excellent verbal and written English communication and presentation skills are required. One year of customer service experience is helpful. Successful TIPs training and the ability to use company order and payment systems is expected. The ability to work a flexible schedule is also expected. This position requires full mobility, continuous quick-paced movement, lifting, carrying and pushing up to 30 pounds.

Interstate Hotels & Resorts is an EEO/AA/Disabled/Veterans Employer. Click here and here to navigate to the "EEO is the Law" poster and supplement.

Requirements

About Us

Interstate Hotels & Resorts is the leading global hotel management company. Hotel owners, developers and guests discover the Interstate difference in our nearly 430 hotels, resorts and conference centers with over 76,000 rooms located throughout the United States and around the globe.

Our rich history spanning 55 years of innovation, consistency and success is unmatched in the hospitality industry, making Interstate the preferred hotel management company of major global brands. It also allows our associates to consistently deliver results for real estate investors, ownership groups, publicly-traded REITs, privately held companies, and private equity funds today and in the bright future to come.

Click here and here to navigate to the "EEO is the Law" poster and supplement.

Job Info

Santa Rosa, CA

Hyatt Regency Sonoma Wine Country

Posted on: 04/04/2018

Work Permit: Applicants who do not already have legal permission to work in the location of this job will not be considered.

Management Position: No

Contact Info

Address: 170 Railroad Street , Santa Rosa, CA, 95401, US

Description

As a Room Service Server, you will

Deliver prompt, excellent service to ensure an exceptional guest experience.
Know the menu, providing guidance with menu offerings and responding knowledgeably to questions.
Set up trays and carts, ensuring all dishes present well and match the order before delivering promptly to guests. Arrange the setting according to guests' pleasure before graciously presenting the check for signature; then, retrieve items when service has ended.
Be diligent, ensuring specific requests are accommodated and the number of settings and condiments correspond correctly to order.
Be tidy. Ensure rooms service carts and trays are clean and neatly stacked.

Fundamentals

Interstate Hotels & Resorts is an EEO/AA/Disabled/Veterans Employer. Click here and here to navigate to the "EEO is the Law" poster and supplement.

Requirements

About Us

Room Service Server

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