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267976

Position Details

Company:
Loews Ventana Canyon Resort
Property:
Loews Ventana Canyon Resort
Location:
Arizona-Tucson/Yuma
Management Position:
No
Entry-level Position:
Yes
Industry:
Hotel/Resort
Position Categories:
Waitress/Waiter
Job Availability:
Immediately

Room Service Server

Position Summary

Loews Ventana Canyon is seeking a Room Service Server to join our team of professionals. Loews Ventana Canyon, Located on 100 acres in the Sonoran Desert, is a four- diamond resort nestled into the foothills of the Catalina Mountains in Tucson, Arizona. The natural desert setting, spa, golf courses, restaurants and service provide an atmosphere that is designed to help guests, relax, escape and be pampered.

  • Inspects all equipment prior to and at end of shift, reports any needed repairs to supervisor
  • Inventories supplies at beginning of shift, obtains supplies necessary to support forecasted level of business
  • Prepares coffee as required throughout shift
  • Deliver guest amenities to guest rooms.
  • Presets trays and carts as required throughout shift
  • Checks all Room Service Orders for accuracy and completeness prior to departing kitchen
  • Delivers Room Service Orders to guestroom in a timely manner
  • Sets up and serves order in guest room, according to guest preference, in a polite professional manner
  • Obtains proper charge authorization or payment for orders delivered
  • Completes all necessary paperwork accurately and legibly
  • Picks up soiled Room Service trays and carts from guestrooms and corridors as needed
  • Cleans and maintains Room Service area and equipment
  • Completes assigned closing duties at end of shift
  • Deliver guest requests to guest rooms as needed
  • Retrieve daily storeroom and beverage requisitions
  • Engage and delight the guest and make experience positive
  • Other duties as assigned
Required Skills and Experience
  • Promotes and applies teamwork skill at all times
  • Notifies appropriate individual promptly and fully of all problems and/or unusual matters of significance
  • Is polite, friendly, and helpful to all guests, management and fellow employees
  • Attends all appropriate hotel meetings and training sessions
  • Maintains cleanliness and excellent condition of equipment and work area
  • Executes emergency procedures in accordance with hotel standards
  • Complies with required safety regulations and procedures
  • Complies with hotel standards, policies and rules
  • Recycles whenever possible
  • Remains current with hotel information and changes
  • Complies with hotel uniform and grooming standards
  • Thorough knowledge of quality food service techniques and standards
  • Ability to lift and carry food service trays weighting 35+ pounds
  • Ability to work flexible schedule to include weekends and holidays
Contact Name:
Marcy Heiman
Title:
Human Resources Manager
Address:
7000 N Resort Drive
Ventana Canyon Resort
Tucson, AZ, US
Fax:
520 529 7991
Bonus:
No
Work Permit:
Applicants who do not already have legal permission to work in the United States will not be considered.
Accommodation:
No
About Loews Hotels

Loews Hotels is a vibrant collection of one-of-a-kind hotels with distinct personalities. Each hotel and resort offers high-quality accommodations, impressive surroundings, personalized service, and thoughtful amenities for a luxurious guest experience. As a company we care about our guests, our community and our team members.

Headquartered in New York City, Loews Hotels manages properties in most major markets in the U.S. and Canada. Each property goes beyond Four Diamond standards to provide guests with a supremely comfortable, uniquely local travel experience at a great value. Loews Hotels boast prime locations in the cities of New York, Washington DC, Denver, Los Angeles, Nashville, Philadelphia, Annapolis, Montreal, and Quebec City, as well as world-renowned vacation destinations such as Miami's South Beach, Universal Orlando, New Orleans, Tucson, and California's Coronado Island. Loews has established some of the industry's most innovative and successful travel programs, including Loews Loves Kids for families and Loews Loves Pets for discerning animals on the road.

At Loews Hotels, our team members' commitment to our guests and dedication to our communities is cherished. We seek genuine individuals who are able to engage and delight our guests by providing Four Diamond AND MORE service. We invest in training and development opportunities for all team members, so they may grow and develop as individuals. We embrace diversity at our core and offer the opportunity for all team members to reach their potential as professionals. At Loews Hotels, we seek to create a dynamic culture that makes work interesting, challenging, fulfilling and fun.

As part of our commitment to our team members, Loews Hotels is proud to offer competitive compensation and benefit plans tailored to each marketplace. These include:

  • Pay that meets or exceeds area standards
  • Retirement (401-K) and incentive plans
  • Medical and dental coverage
  • Short and long-term disability
  • Life insurance
  • Holiday and vacation pay
  • Team member assistance plans
  • Career development programs
  • Tuition reimbursement programs

Loews Hotels is an Equal Opportunity Employer committed to a diverse work culture, M/F/D/V