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Property Name:
Providence Marriott Downtown
Job Title: 
Room Service Server
Location: 
Rhode Island-All Locations
Company Name: 
City: 
Providence
Work Permit: 
Applicants who do not already have legal permission to work in the United States will not be considered.
Management  Position?: 
No
Bonus: 
No
Accommodation: 
No
Address: 
One Orms Street
Phone: 
(401) 553-0404
Room Service Server

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Creating "heart connections" with customers, associates and owners is the foundation for success at Meyer Jabara Hotels. Whether a seasoned hotel professional or just beginning a career in hospitality, experience, dedication to customer service and a spirit to serve form the cornerstone of a future with Meyer Jabara Hotels.

Position Summary:

  • To effectively promote and sell the Bluefin menu and provide an outstanding service experience to our guests

 

Essential Functions:

  • Greet guests upon arrival and make them feel welcome.          
  • Accurately take all food and beverage orders.
  • Speak in front of groups. (ie. Describing specials.)
  • Answer all questions about cooking methods, menu items, specials and prices of all menu items. 
  • Check food to ensure that appearance, temperature and portions are correct and deliver the food orders in a timely fashion. 
  • Prepare the guest check accurately and present it to the guest following standard handling procedures.       
  • Collect payment form the guest and make accurate change as necessary.
  • Clean, clear, and re-set all service items and complete side-work checklists
  • Clean and re-stock all service items and complete side-work checklists.
  • Assist in seating and greeting the guest also answering Bluefin telephone as needed
  • Absolute commitment to improved Guest Satisfaction Scores. 
  • Attendance as scheduled is required.

Experience:

  • 1  year of experience (related or unrelated to industry), computer literacy, hospitality skills, ability to multi task, language proficiency, ability to work on high business levels

 

Skills:

  • Ability to read, to write, and speak English. (High School Diploma)
  • One year server experience in a high volume or dining facility
  • Effective and clear communication skills
  • Professional and friendly hospitality skills
  • Practice food safe handling procedures
  • Knowledge of wines and alcoholic beverages
  • TIPs certification or other alcohol serves safe certification is required.
  • Ability to work with the Micro’s computer system
  • Able to multi-task and organize multiple orders, thoughts, and tasks within the same given time

 

Physical Job Requirements:

  • Bending and lifting food trays of up to 40lbs.
  • Continually moving at a fast pace
  • Continuous standing for the full shift
  • Able to climb stairs
  • Able to carry hot and cold food items