Room Service Server

Providence Marriott Downtown

Location: US - RI - Providence

May 9, 2017
Victoria Nadhazy
Human Resources Director
(401) 553-0404
One Orms Street

Providence, RI, US 02904
Job Details

Position Summary:

  • To effectively promote and sell the Bluefin menu and provide an outstanding service experience to our guests


Essential Functions:

  • Greet guests upon arrival and make them feel welcome.          
  • Accurately take all food and beverage orders.
  • Speak in front of groups. (ie. Describing specials.)
  • Answer all questions about cooking methods, menu items, specials and prices of all menu items. 
  • Check food to ensure that appearance, temperature and portions are correct and deliver the food orders in a timely fashion. 
  • Prepare the guest check accurately and present it to the guest following standard handling procedures.       
  • Collect payment form the guest and make accurate change as necessary.
  • Clean, clear, and re-set all service items and complete side-work checklists
  • Clean and re-stock all service items and complete side-work checklists.
  • Assist in seating and greeting the guest also answering Bluefin telephone as needed
  • Absolute commitment to improved Guest Satisfaction Scores. 
  • Attendance as scheduled is required.


  • 1  year of experience (related or unrelated to industry), computer literacy, hospitality skills, ability to multi task, language proficiency, ability to work on high business levels



  • Ability to read, to write, and speak English. (High School Diploma)
  • One year server experience in a high volume or dining facility
  • Effective and clear communication skills
  • Professional and friendly hospitality skills
  • Practice food safe handling procedures
  • Knowledge of wines and alcoholic beverages
  • TIPs certification or other alcohol serves safe certification is required.
  • Ability to work with the Micro’s computer system
  • Able to multi-task and organize multiple orders, thoughts, and tasks within the same given time


Physical Job Requirements:

  • Bending and lifting food trays of up to 40lbs.
  • Continually moving at a fast pace
  • Continuous standing for the full shift
  • Able to climb stairs
  • Able to carry hot and cold food items
Additional Details
Applicants who do not already have legal permission to work in the United States will not be considered.