Join the most recognizable hotel brand
in virtually every region of the world.

Room Attendant

Location:
NZ - Queenstown
Date Posted:
19/11/16 10:30
Company Name:
Hilton Hotels and Resorts
A Room Attendant Hilton Hotels and Resorts affects every Guest stay by accommodating requests, maintaining Guest rooms' to the highest quality standards, and ensuring that every Guest has an exceptional experience.

What will it be like to work for this Hilton Brand?
One of the most recognized names in the industry, Hilton Hotels & Resorts offers travelers a world of authentic experiences. The brand continues to be the innovative, forward-thinking global leader of hospitality. With products and services that meet the needs of tomorrow's savvy global travelers, we shape experiences in which every Guest feels cared for, valued, and respected.

If you understand the importance of upholding a brand's reputation and value the effort it takes to provide a globally recognized hospitality experience, you may be just the person we are looking for to work as a Team Member with Hilton Hotels & Resorts. Because it's with Hilton Hotels & Resorts where we promise an exceptional Guest experience every time.

What will I be doing?
As a Room Attendant, you will be responsible for cleaning and maintaining guest rooms, public areas, and surrounding service areas to ensure the hotel meets Hilton Worldwide Brand Standards at all times and in all places. You will need to work with Team Members from your own department and other departments to complete the following tasks:

* Clean all rooms and other areas assigned to you so that Guests comment on the cleanliness of the environment and return to the hotel for multiple visits.
* Report any missing or damaged items to the Housekeeping Supervisor and own the responsibility to ensure that the items are replaced or repaired so to create an uninterrupted or impaired stay for the Guest.
* Respond quickly to Guest requests, when rational, with accommodations that may enhance their experiences with the hotel, i.e. extra pillows, extra beds, bathroom supplies.
* Ensure that all equipment inside and around Guest rooms as well as in work areas and used when performing housekeeping responsibilities is in working condition.


Hilton World Wide Inc. is acting as an Employment Agency in relation to this vacancy.
What are we looking for?
Room Attendants serving Hilton Worldwide Brand hotels are always in front of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:
  • Physically fit and energetic
  • Committed to delivering exceptional guest service
  • Smart and tidy, in appearance
  • Positive and willing to participate on a team and work with a winning attitude
  • Effective communication skills
  • Flexible and reliable
  • Previous housekeeping experience, will be viewed advantageously
What benefits will I receive? Our team are responsible for living up to our brand promise of 'ensuring that every guest feels cared for, valued and respected' we achieve this by ensuring our Blue Energy culture is alive in each of our hotels. Blue Energy is the unspoken energy and passion behind each of our dedicated team members who are focused on making a difference. It links our vision 'To fill the earth with the light and warmth of hospitality' - to our values of 'Hospitality', 'Integrity', 'Leadership', 'Teamwork', 'Ownership' and 'Now'. As a Hilton team member you can expect to receive;
  • A competitive industry wage, uniform provided and laundered, meals on shift, and generous staff discounts within the Resort
  • Team member only discounts on global Hilton room rates and 50% off products and services in participating Hilton hotels
  • Membership with 'Hilton Rewards' Australasian benefits program
  • Access to Hilton University training, offering more than 2500 learning programs
  • Career development planning and opportunities
Job Categories
Housekeeper
Property
Hilton Queenstown Hotel
Entry Level Position
No