Req # 3128BR
Job Title Room Attendant
Position Type Full Time - Regular
Location Name Courtyard by Marriott Portland City Center
Why Us Would you like to work be an important part of a team who takes pride in guest services? Do you enjoy the fun, fast paced hospitality (hotel) industry? Would you like to work with a team that feels like family? Our housekeeping team tells us that they love working with such a fun group who provide fantastic guest service while treating each other with respect and kindness.If this sounds like a team you would like to be part of, this opportunity might be for you!
We are a LEED Gold certified hotel just blocks from Pioneer Courthouse Square and steps away from MAX and Bus Lines; we embody that unique vibe that is the best of "Portland." Our dynamic, values-driven team works together to provide every guest with a truly warm Portland experience. As we love to say: "We make the ordinary Extraordinary" at every guest touch point.
We offer competitive compensation and benefits such as medical, dental, vision and life insurance; flexible spending accounts, 401K, hotel room discounts, paid vacation/holiday, domestic partner benefits and more.
Cleans and prepares guest rooms and public areas by meeting established standards of cleanliness and propriety to assure guest satisfaction and maximize revenues.
Dealing with Ambiguity
Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.
Genuinely cares about people; is concerned about their work and non-work problems; is available and ready to help; is sympathetic to the plight of others not as fortunate; demonstrates real empathy with the joys and pain of others.
Is cool under pressure; does not become defensive or irritated when times are tough; is considered mature; can be counted on to hold things together during tough times; can handle stress; is not knocked off balance by the unexpected; doesn’t show frustration when resisted or blocked; is a settling influence in a crisis.
Relates well to all kinds of people – up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably.
Must have basic knowledge of general cleaning principles, use of cleaning products and operation of standard cleaning equipment. Must have vision ability to see minute debris and dirt in poorly lit areas, and to read written instructions and computer print-outs. Must be able to understand and follow verbal/written instructions and communicate both verbally and in writing.
Must have upper body strength to lift up to 50lbs. continually throughout a shift. Must have finger, hand and upper body dexterity to push, pull and move levers, equipment and furniture throughout a shift. Must be able to work with arms raised above head throughout a shift. Must be able to maneuver fully loaded maid cart, weighing up to 50lbs., through hallways and into/out of closets during entire work day.
No formal education or training
We are proud to be an EEO/AA employer M/F/Disabled/Veterans. We maintain a drug-free workplace and perform pre-employment substance abuse testing.