Hawthorn Suites Holland, OH
Location: US - OH - Holland
Holland, OH, US 43528
Job Summary: Cleans and prepares guest rooms and public areas by meeting established standards of cleanliness and propriety to assure guest satisfaction and maximize revenues.
Job Duties : * Maintains the hotel rooms and building to ensure a safe and clean experience for hotel guests, associates and vendors. * Sets up cleaning cart with supplies. Maintains carts and storerooms in a clean and orderly fashion to enhance efficiency and ease of cleaning rooms. * Cleans and wipes windows, doors, walls, closets and fixtures in rooms, public areas, and hallways. * Washes shower walls and tub, cleans toilets and stall walls. Wipes exposed pipes, cleans mirrors, sinks and walls in order to have clean and sanitary guest and public restrooms. * Replaces towels, soaps and all room amenities and restocks literature that has been removed by previous guest, or is soiled or torn, to ensure adequate supply for arriving guests. * Washes all hard floor areas (linoleum, tile, etc.) by hand to remove dirt and soiled areas. * Dusts and polishes all furniture, fixtures and wall hangings. * Strips bed of all linens and remakes with fresh linens. * Checks closet for cleanliness, wiping closet door, handle and overhead shelves and restocking the guest room supplies (e.g., hangers, extra blankets, extra pillows). * Vacuums rooms, public areas, and hallways. * Inspects door and window locks to ensure they are in working order and immediately alerts management to an unsecured or unsafe situation for the safety of guests and employees. * Checks lights and remotes to ensure all are in working order. * Maintains a friendly, cheerful, and courteous demeanor at all times. * Performs other duties as assigned.
Qualifications: * Basic knowledge of general cleaning principles, use of cleaning products, and operation of standard cleaning equipment. * Ability to scrub and scour surfaces, extending arms over head, bending, and stooping to perform cleaning tasks. * Ability to push and/or pull equipment weighting up to 100 lbs. * Ability to lift a maximum of 50 lbs. * Ability to communicate effectively with guests and associates. * Ability to work a flexible schedule, including weekends and holidays.