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Interstate Hotels & Resorts is the leading global hotel management company. Hotel owners, developers and guests discover the Interstate difference in our 425 hotels, resorts and conference centers with nearly 75,000 rooms located throughout the U.S. and around the globe.

Our rich history spanning 55 years of innovation, consistency and success is unmatched in the hospitality industry, making Interstate the preferred hotel management company of major global brands. It also allows our associates to consistently deliver results for real estate investors, ownership groups, publicly-traded REITs, privately held companies, and private equity funds today and in the bright future to come.

Position Info
Location: US - CA - Anaheim
Position: Room Attendant
Management Position: No
Bonus Plan: No
Contact Type: Employer
Industry Categories: Hotel/Resort
Position Categories: Housekeeper
Work Permit Needed: Applicants who do not already have legal permission to work in the United States will not be considered.

Sheraton Park Hotel at the Anaheim Resort
Room Attendant

Position Description

JOB TITLE: Room Attendant

REPORTS TO: Executive Housekeeper

BASIC PURPOSE: Clean and supply all daily assigned rooms and report all damage, mechanical deficiencies, suspicious activities or theft in accordance with all housekeeping procedures and standards and safety and security rules and regulations to ensure guest satisfaction.


1.Clean guest rooms and stock with appropriate supplies in the prescribed manner while following safety and security procedures and regulations. To include but no limited to:

- Picking up trash

- Changing linen and making the bed

- Cleaning entire bathroom

- Sweeping and dusting guest room

- Cleaning the windows and balcony (80%)

2. Retrieve, stock, restock and store the housekeeping cart according to prescribed housekeeping, safety and security procedures and regulations. (5%)

3. Receive assigned section, keys, supplies and any priority room requests from the Senior Housekeeper. Turn in keys and unused supplies at end of shift. (5%)

4. Respond to guest requests and report guest issues and complaints in a hospitable manner to ensure guest satisfaction. (5%)

5. Report any missing articles, damage or mechanical problems to the Senior Housekeeper and turn in articles left in room. (3%)


1. Coordinate with Housekeeping Supervisor on work priorities and provide assistance when needed. (2%)

Knowledge and Skills:

Education: No formal education required

Experience: Prior housekeeping experience desirable

Skills and Abilities: Must be able to communicate in English

Must have the ability to clean rooms during an eight hour working day

Self-starting personality with an even disposition

Ability to meet standards of appearance

Can communicate well with guests

No. of employees supervised: None

Hours Required: Scheduled days and times may vary based on need

Location Information


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