Room Attendant
Property Name:
Wyndham Houston - Medical Center Hotel and Suites
Job Title 
Room Attendant
Location: 
Texas-Houston
Company Name: 
Wyndham Hotel Group
City: 
Houston
Work Permit: 
Applicants who do not already have legal permission to work in the United States will not be considered.
Management Position: 
No
Accommodation: 
No
Wyndham Hotel Group is the world's largest and most diverse hotel company with approximately 7,410 hotels worldwide. With iconic brands and hotel choices in every category from upscale to economy, we offer not only the most lodging choices around the world but also exceptional customer service and great value.
The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient service to all guests.

Education & Experience:
  • High School diploma or equivalent and/or experience in a hotel or a related field preferred.
Physical Requirements:

  • Flexible and long hours sometimes required. 
  • Medium work - Exerting up to 50 pounds of forced occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. 
  • Ability to stand during entire shift. 
Wyndham Hotel Group is proud to be an Equal Opportunity Employer (M/F/D/V). 

General Requirements:


  • Must
    be able to effectively communicate both verbally and written, with all
    level of employees and guests in an attentive, friendly, courteous and
    service oriented manner.
  • Must
    be effective at listening to, understanding, and clarifying concerns
    raised by employees and guests.
  • Must
    be able to multitask and prioritize departmental functions to meet
    deadlines.
  • Approach
    all encounters with guests and employees in an attentive, friendly,
    courteous and service-oriented manner.
  • Attend
    all hotel required meetings and trainings.
  • Maintain
    regular attendance in compliance with Wyndham Hotel Group Standards, as
    required by scheduling, which will vary according to the needs of the
    hotel.
  • Maintain
    high standards of personal appearance and grooming, which includes wearing
    the proper uniform and nametag.
  • Comply
    with Wyndham Hotel Group Standards and regulations to encourage safe and
    efficient hotel operations.
  • Maximize
    efforts towards productivity, identify problem areas and assist in
    implementing solutions.
  • Must
    be effective in handling problems, including anticipating, preventing,
    identifying and solving problems as necessary.
  • Must
    be able to understand and apply complex information, data, etc. from
    various sources to meet appropriate objectives.
  • Must
    be able to cross-train in other hotel related areas.
  • Must
    be able to maintain confidentiality of information.
  • Must
    be able to show initiative, including anticipating guest or operational
    needs.
  • Perform
    other duties as requested by management.
  • Maintain
    a warm and friendly demeanor at all times.

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