Who are we?
Wyndham Hotel Group, part of  Wyndham Worldwide, is one of the market leaders in hotel development, offering a network of national and international hotels. We are a fast-paced, progressive and dynamic company enjoying constant growth. Wyndham Hotel Group looks for individuals that promote our Count On Me culture with both our guests and fellow associates.
 
What do we offer?
Full benefits include Medical, Dental and Life Insurance as well as company matched 401K. Associates enjoy many additional benefits including travel discounts, merchandise savings and participation in the Wyndham Rewards program.

The Room Attendant is responsible for maintaining clean
and attractive guestrooms while providing attentive, courteous and efficient
service to all guests.  They will also be
responsible for completing the laundry and with keeping the Public Areas neat
and clean. 

Duties include:

• Employees must
  at all times be attentive, friendly, helpful and courteous to all guests,
  managers and fellow employees.
• Thoroughly
  clean guestrooms according to standards.
• Complete
  all pre-cleaning duties, including but not limited to, guest supplies, cleaning
  supplies, and linen for housekeeping cart set-up.
• Remove
  all trash and dirty linen from guestrooms and hallways.
• Keep
  all hallways, public areas and closets clean, neat and vacuumed (if
  applicable).
• Restock
  housekeeping cleaning cart for next day's use.
• Replenish
  chemical bottles.
• Clean
  room with the door closed according to standards, unless requested to do
  otherwise by the guest.
• Report
  all missing items from room (i.e., irons/boards, hair dryers, etc.) to
  HousekeepingSupervisor/Manager.
• Report
  any maintenance repairs immediately to Housekeeping Supervisor/Manager.
• Handle
  items for “Lost and Found” according to the standards.
• Ensure
  overall guest satisfaction.
• Understand
  operation of washing machines and dryers.
• Load and unload
  washes according to standards.
• Wash and dry all
  dirty linens, towels, rags, etc.
• Sort all hotel
  linen according to type, color, size, etc.
• Pre-treat all
  stained linen before washing.
• Clean dryer
  filter daily and maintain all equipment as trained.
• Sweep and mop
  laundry floors, storing all linens off the floor.
• Fold towels and
  linens.
• Remove and sort
  dirty linens and towels from laundry carts
• Keep laundry
  carts clean and free of debris.
• Before
  leaving, collect all trash from the service landings and take to/dispose in
  outside trash dumpsters, per hotel procedures.
• Vacuum
  guest corridors.
• Keep
  hallways, public areas and closets neat and organized.
• Maintain
  cleanliness and sanitation in public restrooms
• Adhere
  to the schedule for project cleaning of public areas/
• Maintain
  the stairwells to hotel standards.
• Clean
  all public areas in accordance with established standards.  This will include, but not limited to the
  public restrooms, guest laundry, business center, hallways, stairwells,
  breakfast area, outside entrances, fitness center and back of the house area.  

Qualifications and General Requirements

Education &
Experience: 

• High School
  diploma or equivalent and/or experience in a hotel or a related field
  preferred.
• Authorization to work in United States 

Physical
requirements:

• ·       Flexible and
  long hours sometimes required.
•         Medium
  work - Exerting up to 50 pounds of force occasionally, and/or  20 pounds of       force frequently or constantly to lift, carry, push, pull or otherwise move
  objects.
•         Ability
  to stand during entire shift.

 

General
Requirements:

 

• Must
  be able to effectively communicate both verbally and written, with all
  level of employees and guests in an attentive, friendly, courteous and
  service oriented manner.
• Must
  be effective at listening to, understanding, and clarifying concerns
  raised by employees and guests.
• Must
  be able to multitask and prioritize departmental functions to meet
  deadlines.
• Approach
  all encounters with guests and employees in an attentive, friendly,
  courteous and service-oriented manner.
• Attend
  all hotel required meetings and trainings.
• Maintain
  regular attendance in compliance with Wyndham Standards, as required by
  scheduling, which will vary according to the needs of the hotel.
• Maintain
  high standards of personal appearance and grooming, which includes wearing
  the proper uniform and nametag.
• Comply
  with Wyndham Standards and regulations to encourage safe and efficient
  hotel operations.
• Maximize
  efforts towards productivity, identify problem areas and assist in
  implementing solutions.
• Must
  be effective in handling problems, including anticipating, preventing,
  identifying and solving problems as necessary.
• Must
  be able to understand and apply complex information, data, etc. from
  various sources to meet appropriate objectives.
• Must
  be able to cross-train in other hotel related areas.
• Must
  be able to maintain confidentiality of information.
• Must
  be able to show initiative, including anticipating guest or operational
  needs.
• Perform
  other duties as requested by management.

·        
Maintain
a warm and friendly demeanor at all times.