Revenue Assistant (prácticas/internship)

Fairmont Rey Juan Carlos 1

Location: ES - Barcelona

19/11/16 17:30
Employer
Job Details
Revenue (prácticas/internship)

In Fairmont Hotels & Resorts, our Sales professionals are ambassadors of our warm, sincere and engaging service and unique regional experiences we offer in unrivaled locations.

Hotel Overview:

Set in 25,000 square meters of breathtaking 19th century gardens, with unparalleled views of the stunning Barcelona skyline, this luxurious urban hotel with 432 elegantly appointed guest rooms and suites, provides a tranquil retreat in the heart of Spain’s celebrated second city. With a central location on the prestigious Avenida Diagonal and excellent transport links, the Fairmont Rey Juan Carlos I excels as both an impressive hub for business and a memorable base for exploring Barcelona and wider Catalonia.

Summary of Responsibilities:

Reporting to the Revenue Manager, responsibilities and essential job functions include but are not limited to the following:

* Consistently offers professional, engaging and friendly service

* Assists in preparation and execution of reports

* Ensures prompt and courteous service is extended to both internal and external customers

* Maintains positive relationships with all customers, vendors, colleagues and global sales network

* Has a complete knowledge of product, services and facilities

* Regular updates on all technological tools

* Using proper telephone etiquette in taking both external and internal calls

* Prepares Sales & Revenue Reports following guidelines and required information as needed

* Checks and ensures clean booking windows for customers

* Working alongside revenue manager to oversee inventory management system to create selling strategies

* Processes and analyzes information on actual sales in comparison to projected sales

* Analyzes trends in each end period in order to identify need periods to achieve objectives

* Assists in managing rooms inventory in relation to transitory refurbishment period

Qualifications:

* Proficient in Spanish

* Intermediate English

* Proven competency in the area of organization and communication skills