Real Hospitality Group
Location: US - NY - New York
JOB TITLE: Revenue Analyst
REPORTS TO: Area Director of Revenue Management
Purpose for the Position: To assume full responsibility of supporting all Revenue Optimization & Inventory Managers, Area Directors of Revenue Management, Regional Directors of Revenue Management, and Corporate Vice President Revenue Management in revenue-related tasks. This position will be knowledgeable across all brands (including independents), have full mastery of Microsoft Office, and support all Revenue Management staff and systems.
- To ensure that Area Directors of Revenue Management / RHG revenue strategies are fully supported to continuously improve daily RevPAR penetration by implementing rate and restriction changes across all brands/properties (and appropriate distribution channels), preparing various daily, weekly, and ad-hoc reports for management as well as ownership, maintaining relationships with OTA partners, and assisting with other-related tasks.
- Demonstrates full mastery over all Microsoft Office applications, as well as the capacity to learn all distribution channels across Hilton, Marriott, Hyatt, Starwood, IHG, Choice, and Independents.
- Prepare daily, weekly, monthly, and any ad-hoc reports / presentations with accuracy as per direction.
- Accurately implement rate and restriction changes across all distribution channels pertaining to each brand/system, including and not limited to the following: OnQ R&I (Hilton), Marsha & HPP & Fosse (Marriott), Reserve & Rate-Management Tool & efLex (Hyatt), Valhalla & Galaxy (Starwood), Holidex & PERFORM (IHG), Choice Central (Choice), EZYield, Synxis, Sabre, Opera CRS, Opera PMS, and any others utilized within the portfolio as per direction.
- Build and maintain relationships with all property-level staff and act as an extension of Revenue Management team in regards to revenue-related communication /concerns.
- Monitor availability and trends across assigned properties and make recommendations to appropriate Area Directors of Revenue Management if potential opportunities to maximize revenue are identified.
- Monitor availability and ensure strategic room type, straight- line balancing of inventory on a continuous basis.
- Build and maintain documentation for all properties in regards to no-show and cancellation revenue to ensure that properties are upholding the company cancel policy.
- Consistently produce and maintain all RHG Revenue Management rolling reports and yield tools to include, but not limited to; booking pace, strategy yield tools, property and ownership group forecast and production reports, budget and segmentation tools, ORR production reports, internal business intelligence program, master security access sheets, internal resource center, group rate sheets, daily pickup sheets; etc.
- Address group blocks within the PMS for pickup / cut-offs / attrition / wash etc.
- Support the rate loading process for all rate plans within all systems, and continuously test book for accuracy. There is an emphasis on knowing Hyatt, IHG, and Hilton systems.
- Coordinate and attend assigned hotels' revenue meeting(s).
- Produce routine reports for the Revenue Management department and executive committee members for analysis.
To do this kind of work, you must be able to:
- Read and interpret business records and statistical reports.
- Use mathematical skills to interpret financial information and prepare budgets.
- Analyze and interpret established policies.
- Understand government regulations covering business operation.
- Make business decisions based on production reports and similar facts as well as on your own experience and personal opinions.
- See differences in widths and lengths of lines such as those on graphs.
- Deal with the general public, customers, employees, union and government officials with tact and courtesy.
- Plan and organize the work of others.
- Change activity frequently and cope with interruptions.
- Excellent communication and organizational skills.
- Speak and write clearly.
- Accept full responsibility for managing an activity.
- Complete all assigned tasks, reports, projects etc. in a professional manner and on an on-time basis.
- Be available for work evenings, weekends, and holidays.
- Highly motivated and flexible, possessing the ability to take initiative, to succeed while under pressure and meet deadlines.
Physical Demands: Lifting 20 lbs. Maximum with frequent lifting and/or carrying of objects weighing up to 10 lbs. Requires walking or standing to a significant degree, reaching, handling, feeling, talking, hearing.
Environmental Conditions: Inside: Protection from weather conditions but not necessarily from temperature changes. A job is considered "inside" if the worker spends approximately 75% or more of the time inside.
Math Skills: Requires mathematical development sufficient to be able to: Deal with system of real numbers; algebraic solution of equations; and probability and statistical inference. Apply fractions, percentages, ratio and proportion.
Language Skills: Must have developed language skills to the point to be able to: Read newspapers, periodicals, journals, and manuals. Write business letters, summaries and reports using prescribed format and conforming to all rules of punctuation, grammar, diction and style. Participate in discussions and debates. Speak extemporaneously on a variety of subjects.
Relationships to Data, People and Things:
Data: Coordinating: Determining time, place, and sequence of operations or action to be taken on the basis of analysis of data; executing determination and / or reporting on events.
People: Supervising: Determining or interpreting work procedures for a group of workers, assigning specific duties to them, maintaining harmonious relations among them and promoting efficiency. A variety of responsibilities are involved in this function.
Things: Handling: Using body members, hand tools, and/or special devices to work, move, or carry objects or materials. Involves little or no latitude for judgment with regard to attainment of standards or in selecting appropriate tools, objects or materials.
Specific Vocational Preparation: Formalized and vocational training must include: 4-Year Bachelor Degree in a related course of study preferred. 2-Year Associates degree in a related course of study preferred. Previous experience managing multiple, simultaneous disciplines within the hospitality industry or equivalent multi-unit management experience.