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Retail Supervisor (Alpinist)
Property Name
Stowe Mountain Lodge
Job Title
Retail Supervisor (Alpinist)
Company Name
Work Permit
Applicants who do not already have legal permission to work in the United States will not be considered.
Management Position
Bonus Pay
Position Categories

Stowe Mountain Lodge, located in the heart of the storybook town of Stowe, Vermont, is New England's preeminent ski-in/ski-out mountain lodge. Boasting 312 luxuriously appointed accommodations, world-class spa, award-winning dining, 18-hole Bob Cupp designed golf course, 24-hour heated pool and a wide array of year-round activities, Stowe Mountain Lodge is a destination truly unlike anything else in the east. Despite the carefully crafted rustic Vermont-Alpine architecture, stunning, panoramic mountain views and the tranquility of the area, Stowe Mountain Lodge believes success is achieved by the team behind the property. At Stowe Mountain Lodge, we promote a strong work ethic, cooperation and a team-building mentality, positive spirit, new ideas and growth and reward those who consistently go above and beyond in their work. We empower our employees, at every level, so each individual can truly make a difference at Stowe Mountain Lodge. Undoubtedly, we recognize it is people that support Stowe Mountain Lodge that make it the most exceptional, unsurpassed, luxury ski resort in the Northeast.

Job Description

Job OverviewTo achieve personal and store sales goals, and to develop lasting client relationships. To provide staff supervision and guidance, complying with all company policies, procedures and directives. To ensure the highest level of customer service standards are maintained at all times.Essential Functions
  • Meet personal and store sales goals
  • Continue to develop personal sales techniques and assist in the development of associates’ sales techniques to maximize sales
  • Demonstrate an in-depth knowledge of the merchandise
  • Support and encourage staff to provide the highest level of customer service
  • Resolve all client problems and complaints quickly and effectively, ensuring client satisfaction
  • Collaborate with store manager in areas of risk management, physical security, store cash controls, and inventory management
  • Understand and properly execute all management register functions
  • Ensure the selling floor is neat, organized, stocked and reflects the correct visual image at all times

Job Requirements

  • Minimum 2-3 years specialty retail experience
  • Experience in retail operations, preferred, with a proven record of effective performance
  • Ability to operate computer or sales register equipment necessary to perform the job
  • Ability to communicate clearly and effectively with associates and customers
  • Ability to read, count, and write to accurately
  • Good organizational skills, with the ability to work independently
  • Flexible schedule to include evenings, weekends and holidays.