Restaurant Server part-time, pm shift - DoubleTree by Hilton Downtown
Description
DoubleTree by Hilton Jacksonville Riverfront is an upscale 293-room full-service hotel located in the heart of thriving downtown Jacksonville.
We are currently seeking a Server to work in our St. Johns Provision Company Restaurant, an all-day and evening dining concept restaurant featuring southern staples with coastal flair.
We offer competitive wages, a comprehensive benefits package, 401(K) with match and fabulous travel discounts!!
JOB SUMMARY/PURPOSE The Restaurant Server is responsible for greeting and serving guests to ensure efficient and exceptional customer service.
DUTIES & FUNCTIONS • Greets and seats guests as quickly as possible, presents them with menus and answers questions regarding meal preparation. • Makes meal and drink suggestions as needed uses suggestive selling techniques. • Takes order, presents check to the cook and bartender. • Records all sales using appropriate cash register, and follows all cash handling procedures. Maintains cash bank, guest checks, and processes guest payment according to established procedures. Balances all checks and completes closing paperwork at the end of the shift. • Serves order as soon as ready in a professional and pleasant manner. Makes sure proper garnish is on plate before serving. Presents check to guest for payment. • Continuously checks on the needs of guests in entire restaurant, bussing tables, and pouring beverages. Responds in a proactive manner to any guest concerns to resolve. • Completes side work to include polishing/rolling silverware, stocking condiments and glasses, sweeping and cleaning as directed by supervisor. Practices "clean as you go" method, and sanitation standards. • Reports all tips received on a daily basis and records them on a tip declaration sheet. • Assists with room service duties as necessary • Check food before serving it to guest to ascertain that appearance, temperature and portions are correct. • Ensure knowledge of menu and all food products and daily specials • Fills in and supports coworkers and team as needed to ensure efficient operation. • Uses guest's names whenever possible and learns guest preferences. • Attends meetings/training as required by management. • Perform duties, special assignments and projects as requested by management.
QUALIFICATION STANDARDS General Requirements: • Ability to attend to guests, associates and management in an attentive, friendly, courteous and service oriented manner which requires strong customer service as well as written and oral communication skills. • Must be able to speak, read, write and communicate in English to adequately perform the duties of the job. • Extensive knowledge of Food and Beverage etiquette service standards. • Outstanding organizational and time management skills. • Must be detail-oriented in reviewing final drink and food products. • Ability to multitask, prioritize and work with a team. • Must be energetic and able to work in a fast-paced environment. • Must be able to show initiative, including anticipating guest or operational needs.
• Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform/attire and nametag. • Comply with company, hotel and brand standards and regulations to encourage safe and efficient hotel operations. • Employee must be able to maintain standards of attendance and punctuality and must be able to work varying schedules that include evenings, weekends, holidays and extended hours as business dictates.
Education & Experience: • 8th grade education or equivalent experience required. • 6 months + of experience working in a server role. • Applicable state certification as required.
(ref. 31985)
Requirements
About Us
Chesapeake Hospitality is a dynamic management company offering a variety of opportunities for personal growth and professional development. We value our associates and believe in fostering an inclusive and supportive workplace. Above all, we believe that all of our employees should “Experience What’s Possible” for themselves and their careers.
Our philosophy and core values are anchored in creating a results-oriented culture that is diverse, family-oriented and supportive. Chesapeake Hospitality team members have tremendous opportunities for cross-property/brand training, transfers and career advancement. As part of our performance review process, we expect all managers to know and nurture their employees’ possibilities and career path. Our goal is to make an impact in their lives and help them realize their dreams in and out of work.
Chesapeake Hospitality is proud to offer a comprehensive program of benefits designed to serve the diverse needs of our team. We are committed to continually enhancing and expanding our offerings.
Apply today to become part of the growing and award-winning Chesapeake Hospitality team.
Chesapeake Hospitality is an equal employment opportunity employer that considers applicants based on merit and the business needs of the company, and not race, color, citizenship status, national origin, ancestry, gender, sexual orientation, gender identity, age, religion, creed, disability, marital status, veteran status, genetic information, or any other factor protected by law.
“Experience what’s possible” is Chesapeake’s promise to provide an opportunity for all of our employees to not only imagine what could be but actually attain it.
Job Info
Jacksonville, FL
DoubleTree by Hilton Jacksonville Riverfront
Posted on:
Work Permit: Applicants who do not already have legal permission to work in the location of this job will not be considered.
Management Position: No
Description
DoubleTree by Hilton Jacksonville Riverfront is an upscale 293-room full-service hotel located in the heart of thriving downtown Jacksonville.
We are currently seeking a Server to work in our St. Johns Provision Company Restaurant, an all-day and evening dining concept restaurant featuring southern staples with coastal flair.
We offer competitive wages, a comprehensive benefits package, 401(K) with match and fabulous travel discounts!!
JOB SUMMARY/PURPOSE The Restaurant Server is responsible for greeting and serving guests to ensure efficient and exceptional customer service.
DUTIES & FUNCTIONS • Greets and seats guests as quickly as possible, presents them with menus and answers questions regarding meal preparation. • Makes meal and drink suggestions as needed uses suggestive selling techniques. • Takes order, presents check to the cook and bartender. • Records all sales using appropriate cash register, and follows all cash handling procedures. Maintains cash bank, guest checks, and processes guest payment according to established procedures. Balances all checks and completes closing paperwork at the end of the shift. • Serves order as soon as ready in a professional and pleasant manner. Makes sure proper garnish is on plate before serving. Presents check to guest for payment. • Continuously checks on the needs of guests in entire restaurant, bussing tables, and pouring beverages. Responds in a proactive manner to any guest concerns to resolve. • Completes side work to include polishing/rolling silverware, stocking condiments and glasses, sweeping and cleaning as directed by supervisor. Practices "clean as you go" method, and sanitation standards. • Reports all tips received on a daily basis and records them on a tip declaration sheet. • Assists with room service duties as necessary • Check food before serving it to guest to ascertain that appearance, temperature and portions are correct. • Ensure knowledge of menu and all food products and daily specials • Fills in and supports coworkers and team as needed to ensure efficient operation. • Uses guest's names whenever possible and learns guest preferences. • Attends meetings/training as required by management. • Perform duties, special assignments and projects as requested by management.
QUALIFICATION STANDARDS General Requirements: • Ability to attend to guests, associates and management in an attentive, friendly, courteous and service oriented manner which requires strong customer service as well as written and oral communication skills. • Must be able to speak, read, write and communicate in English to adequately perform the duties of the job. • Extensive knowledge of Food and Beverage etiquette service standards. • Outstanding organizational and time management skills. • Must be detail-oriented in reviewing final drink and food products. • Ability to multitask, prioritize and work with a team. • Must be energetic and able to work in a fast-paced environment. • Must be able to show initiative, including anticipating guest or operational needs.
• Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform/attire and nametag. • Comply with company, hotel and brand standards and regulations to encourage safe and efficient hotel operations. • Employee must be able to maintain standards of attendance and punctuality and must be able to work varying schedules that include evenings, weekends, holidays and extended hours as business dictates.
Education & Experience: • 8th grade education or equivalent experience required. • 6 months + of experience working in a server role. • Applicable state certification as required.
(ref. 31985)
Requirements
Chesapeake Hospitality is a dynamic management company offering a variety of opportunities for personal growth and professional development. We value our associates and believe in fostering an inclusive and supportive workplace. Above all, we believe that all of our employees should “Experience What’s Possible” for themselves and their careers.
Our philosophy and core values are anchored in creating a results-oriented culture that is diverse, family-oriented and supportive. Chesapeake Hospitality team members have tremendous opportunities for cross-property/brand training, transfers and career advancement. As part of our performance review process, we expect all managers to know and nurture their employees’ possibilities and career path. Our goal is to make an impact in their lives and help them realize their dreams in and out of work.
Chesapeake Hospitality is proud to offer a comprehensive program of benefits designed to serve the diverse needs of our team. We are committed to continually enhancing and expanding our offerings.
Apply today to become part of the growing and award-winning Chesapeake Hospitality team.
Chesapeake Hospitality is an equal employment opportunity employer that considers applicants based on merit and the business needs of the company, and not race, color, citizenship status, national origin, ancestry, gender, sexual orientation, gender identity, age, religion, creed, disability, marital status, veteran status, genetic information, or any other factor protected by law.
“Experience what’s possible” is Chesapeake’s promise to provide an opportunity for all of our employees to not only imagine what could be but actually attain it.
