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Property Name
Job Title
Restaurant Server AM
North Carolina-Charlotte
Company Name
Management Position
Bonus Pay
Position Categories

Job Description


Charlotte Hotel


The Omni Charlotte Hotel envelopes you in comfort with a touch of genuine North Carolina hospitality. Centrally located in the heart of Charlotte’s financial district, the AAA four-diamond hotel is the perfect destination for convenience to area businesses or to explore countless attractions. Linked to 12 city blocks via sky bridge, the Omni Charlotte Hotel is moments away from the Blumenthal Performing Arts Center, Discovery Place, the Charlotte Convention Center, and the EpiCentre entertainment district.

Omni Charlotte’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Charlotte Hotel may be your perfect match.

Job Description:

This position will serve food courses and alcoholic beverages to guests.


* Efficiently and properly perform all service standards.
* Greet guests when entering the restaurant with a pleasant smile and superior customer service
* Must have full familiarity with menus.
* Must have full knowledge of beverage offerings.
* To polish and clean the water glasses in his/her assigned station before opening hours.
* Perform any other duties as assigned by the restaurant manager.
* Set tables according to type of event and service standards
* Take orders and answer questions/offer suggestions on menu selections
* Communicate with culinary team regarding meal requirements, allergies, dietary needs and special requests
* Check in with guests to ensure satisfaction with each food course and/or beverage
* Present accurate check to guest and process payment
* Maintain cleanliness of work areas throughout the day
* Complete closing duties


* Must be able to work in a fast paced environment
* 1 year serving experience with a quality establishment
* Prior serving and cash handling experience preferred
* Must be able to multi task
* Must be able to stand and walk for an extended period of time or for an entire shift
* Must be able to move, lift, carry, push, pull, and place objects weighing up to 10lbs without assistance
* Must be able to work flexible shifts including nights, weekends, and holidays
* Must have alcohol training certification (TABC/TIPS)
* Must have Food Handler permit (where applicable) 

Job Requirements

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristics protected by law. The following link provides more information regarding the Federal laws prohibiting discrimination in employment: EEO is the Law - Notice of Applicant Rights Under the Law

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to

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