Restaurant Server

Aurora Inn Hotel and Event Center

Location: US - OH - Aurora

Aug 11, 2017
Employer
Job Details

We are looking for Team Members who exemplify the Core Values of Portfolio Hotels & Resorts:



  1. Be incredibly friendly & positive

  2. Serve & respect others

  3. Be smart about your business

  4. Enthusiastically reimagine and innovate


SUMMARY:The Restaurant Server is primarily responsible for serving guests, table and dining room clean up, and providing support in all areas of the restaurant. S/He will promote a safe and welcoming working environment to achieve maximum guest satisfaction. The Restaurant Server will work with the Restaurant Manager/Assistant Restaurant Manager and fellow staff members to ensure maximum efficiency.


The Restaurant Server shall strive to provide exceptional service to both internal and external guests at all times. S/he will be responsible for exemplifying the Hotel's Culture and Portfolio Hotels & Resorts' Core Values.


ESSENTIAL JOB FUNCTIONS:



  • Performs dining room set-up and side work duties.

  • Maintains assertive hospitality, and up sells customers by communicating thorough product knowledge.

  • Serves guests according to established procedures.

  • Participates in table and dining room clean up.

  • Computes guest checks, operates the computerized cash register system, and accepts payments.

  • Reports tips for each pay period.

  • Maintains dining room safety and sanitation.

  • Punches in, signs in, and reports to the Food & Beverage Manager on time and in full uniform for each shift.  Obtains Manager's approval prior to punching out.

  • Performs other related duties as assigned by the Food & Beverage Manager.


Associate is held accountable for all duties of this job and other duties as assigned.


EXPERIENCE & EDUCATION:



  • High school diploma or equivalent

  • Server experience preferred, but not necessary

  • Knowledge of basic restaurant service and pleasant attitude  

  • Neat, clean, person with strong desire to serve people

  • Highly organized and detail-oriented

  • Exceptional guest-focus

  • Fluency in other languages beneficial


(ref. 20665)
We are an Equal Opportunity Employer that considers applicants without regard to race, sex, religion, national origin, disability or protected veteran status.
Additional Details
No
Applicants who do not already have legal permission to work in the United States will not be considered.
No
No
No
Hotel/Resort
Banquet Services, Waitress/Waiter