/seeker/email?jobAdId=2C29E8B870287E60'/seeker/apply/quickApply?jobAdId=2C29E8B870287E60');logEvent('job details','apply-1');
Reservations Manager
Property Name
Destination Residences Snowmass
Job Title
Reservations Manager
Colorado-Mountain Communities
Snowmass Village
Work Permit
Applicants who do not already have legal permission to work in the United States will not be considered.
Management Position
Bonus Pay
Position Categories
Rooms - Reservations, MIS/Systems, Marketing/PR

Destination Resorts Snowmass represents the finest and largest collection of slope-side properties in Snowmass Village; from the Condé Nast award-winning Stonebridge Inn to the prestigious Top of the Village Condominiums. Our diverse collection of properties offers a full range of guest experiences, amenities and accommodation sizes from ski in ski out spacious, luxury condominiums to slope-side hotel rooms and studios. Our largest advantage over our competition is our motivated, friendly and service oriented team who provide superior guest service that keeps our clientele returning season after season.

We believe in empowering fully prepared people while nurturing relationships with our staff, owners and guests. Our team provides exceptional guest experiences by balancing work and play to ensure that we have FUN. Destination Resorts Snowmass is part of Destination Hotels and Resorts, one of the fastest growing hospitality management companies in the country and this partnership can provide abundant opportunities for top performers within Snowmass and elsewhere within the organization.

Job Description

Job OverviewThis position is responsible for the leadership and management of all aspects of revenue generation within the Reservations department to include training, coaching, mentoring, cultivating and motivating a team of professionals to effectively maximize profit for the hotel.Essential Functions
  • Ability to enforce and model all hotel standards, policies, and procedures with associates
  • Ability to prioritize and organize work assignments; delegate responsibilities effectively
  • Ability to lead and direct performance of departmental associates and follow through with corrections where needed
  • Ability to analyze and resolve problems while exercising good judgment and maintaining the best interest of the hotel
  • Ability to maintain and protect the confidentiality of all guest and hotel information
  • Ability to effectively sell the property
  • Ability to read and interpret relevant reports and other sources of data
  • Ability to effectively measure department performance and devise action steps to achieve financial or other objectives
  • Ability to effectively motivate department associates and reach/exceed departmental goals
  • Ability to effectively interact and respond to all levels of associates within the hotel in a calm objective manner
  • Ability to perform all required job duties within the department and scope of the position

Job Requirements

  • Impeccable English verbal and written communication skills
  • 3 years previous associate management experience
  • Computer proficiency and navigation with Microsoft Office, Outlook, Word, Excel and department specific programs
  • Possess the ability to work independently, as a contributing team member, and problem solve
  • Excellent telephone voice in terms of tone, clarity, pronunciation, and proper use of grammar
  • Strong listening skills
  • Knowledge of mathematics
  • Ability to work in a changing environment
  • Flexible schedule including weekends, evening/early morning hours and holidays