Reservations Agent / Vacation Coordinator

Vail Resorts

Location: US - WY - Moran

Aug 1, 2017
Vail Resorts
Job Details

Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's most innovative companies and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak.

Do you enjoy building connections with others? Do you strive to deliver exceptional customer service? Do you have a passion for adventure, both inside, and outside, of work? If you answered, "Yes" these questions, this job is perfect for you!

At Grand Teton Lodge Company, our Reservations Agents / Vacation Planners are responsible for providing an Experience of a Lifetime by assisting guests with room reservations, activity reservations, and offering information about Grand Teton National Park, the GTLC properties, and the surrounding area.  Exceeding guest expectations with a consistent, pleasant demeanor, attention to detail, and extensive phone and computer efficiency are a top priority. You must be a team player.   

The "must haves" to be considered for this position:

  • Possess the ability to consistently present self professionally in guest interaction
  • Strong verbal and written communication skills
  • Fluent in spoken and written English
  • Proficient with computer systems, familiarity with keyboard and data entry
  • Ability to function under heavy pressure with constant phone use, to perform repetitive tasks and disperse the same information repeatedly

We prefer that you additionally have the following experience / knowledge, but it is not required:

  • Previous reservations, sales or other customer service experience
  • Knowledge of Grand Teton National Park

Come capture the “Spirit of the Tetons” in one of the most photographed mountain ranges in North America. Our team returns year after year to ensure that our guests get the most out of our abundant wildlife, breathtaking views, hiking trails, fishing and much more. We are committed to environmental stewardship and sustainability through zero waste, energy and water conservation, green dining and retail, volunteerism, and education. Grand Teton Lodge Company offers an amazing place to live and work, as well as free staff housing.


Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 135710

[see job description]
Additional Details
Applicants who do not already have legal permission to work in the United States will not be considered.
Customer Service, Reservations