Reservations Agent

Swissôtel Kunshan

Location: CN - Kunshan

19/11/16 17:30
Employer
Job Details
“a passion for perfection”

At Swissôtel Hotels & Resorts Swissôtel Hotels & Resorts is a distinctive group of deluxe hotels where we put the emphasis on our people. We strive to provide a motivating and rewarding environment that attracts inspired and talented people who are willing to bring news ideas, use & develop their knowledge to reinvent their career path.

Swissôtel Kunshan has 387 elaborately designed rooms and suite offering Swiss hospitality with efficiency and reliability. Swissôtel Kunshan has comprehensive meeting and banqueting facilities of different sizes and scales offering great opportunities for business meetings, sit-down meal, cocktail reception or a social function.

The “S&M” is managed by friendly and dedicated professionals. To strengthen our team, we are looking for

Reservations Agent

Summary of Responsibilities:

The main responsibilities and tasks of this position are as listed below, but not limited to these:

• To consistently offer professional, friendly and engaging service
• To enter room reservation requests using the Property Management System
• To enter rooming lists while ensuring accuracy, as required
• To update reservations ensuring a flawless check in and check out process

Qualifications:

We are looking for a well organized and creative candidate with excellent communication and interpersonal skills, who is able to display a “passion for perfection” and work in a dynamic environment. In addition, the candidate should possess:

• Previous customer related experience required
• Previous Property Manager System experience preferred
• Computer literate in Microsoft Window applications required
• Must be able to type 25 words per minute

Physical Aspects of Position:
Physical aspects of the position include but are not limited to the following:
• Frequent sitting throughout shift
• Occasional kneeling, pushing, pulling, lifting, walking and standing
• Occasional ascending or descending ladders, stairs and ramps

Swissôtel Hotels & Resorts

Swissôtel Hotels & Resorts offers broad career development possibilities within a growing international group and competitive conditions of employment.

If you are interested in embarking on a challenging career with us, we invite you to submit your application online.

Swissôtel is an Equal Opportunity Employer.

Job Level
: Colleague

Schedule
: Full-time

Shift
: Day Job

Travel
: No

Closing Date
: Ongoing

Job Number:
SKU00258