At BENCHMARK, a global hospitality company the definition of success is as individual as each of the over 10,000 employees worldwide who compose our award-winning teams. Each person brings unique skills, talents, experience, history, and culture to our company. Together, they form an extraordinary mosaic that supports BENCHMARK's very entrepreneurial culture. Each team member's desire for accomplishment is supported by our determination and passion to build successful and rewarding futures.
Answers department telephones. Assists callers with reservations.
Performs data entry.
Inputs and ensures accuracy of package breakdowns.
Prepares group account list.
Posts and tracks advance deposits.
Maintains travel agent file.
Calculates no-show rooms revenue.
Provides information regarding guests and groups to Front Office employees.
Perform general office duties including typing, data entry, filing, and answering telephones.
Ability to practice up-selling techniques