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Reservations Agent
Property Name:
Mandarin Oriental Hotel London - Hyde Park
Date Posted:
11/11/16 23:45
GB - London

A career with Mandarin Oriental Hotel Group opens up a wealth of exciting opportunities for you, both now and for your future development. Our vision is to be widely recognised as the best luxury hotel group in the world. The Group is renowned for creating a culture that provides a motivating and rewarding environment in which to thrive.

Position Details

With the glamorous shopping of Knightsbridge and leafy Hyde Park on its doorstep, Mandarin Oriental Hyde Park is London's most fashionable address.  Blending sumptuous guestrooms with two award-winning restaurants, DINNER by Heston Blumenthal and Bar Boulud, an urban spa, 17-metre swimming pool, The Rosebery Afternoon Tea salon and a bustling bar, it is the definitive destination for a luxury escape in the capital.

Mandarin Oriental Hyde Park, London is part of Mandarin Oriental Hotel Group, award-winning owner and operator of 41 hotels in Asia, The Americas, Europe and North Africa.

Our Mission is to completely delight and satisfy our guests. We are committed to making a difference every day; continually getting better to keep us the best.

We are recruiting a Reservations Agent.

As a Reservations Agent you will answer the telephone and take records of advanced reservations, ensuring all details are clearly and correctly recorded in compliance with company standards and Hotel standards.


You will also assist the Assistant Reservations Manager to maximise occupancy and yield as per the budget.


The ideal candidate has preferably an academic background in hospitality. Previous experience within a five star property would be beneficial.


Please note this is a full time permanent position.



We provide a comprehensive Benefits Package which includes : meals whilst on duty, discounts in Rooms and F&B Outlets, healthcare provisions, company pension scheme, 28 paid holidays including bank & public holidays, colleague recognition and reward programmes, exciting range of learning and development programmes, opportunities for promotion and transfer across the group.


In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

Mandarin Oriental Hotel Group is an equal opportunity employer

Mandarin Oriental Hyde Park, 66 Knightsbridge, London SW1X 7LA, United Kingdom

(ref. 41062)
Mandarin Oriental Hotel Group is an equal opportunity employer M/F/V/D