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Job Summary

Property Name
Hilton Garden Inn - Denver Downtown
Job Title
Reservations Agent
Work Permit
Applicants who do not already have legal permission to work in the United States will not be considered.
Management Position
Bonus Pay
Position Categories

Reservations Agent

About Stonebridge Companies

Our core values are what drive our Company. We strive to create a respectable, stable and enjoyable workplace, to conduct our business with integrity, to recognize and celebrate our innovative associates, to uphold quality standards, to strive for enriched service and to support the communities in our backyards. Our mission is to consistently refer to the four components of our Mission Statement for guidance during both good and turbulent times. Stonebridge Companies' vision is to be recognized as a highly respected industry leader in hotel development and a top operator of hotel assets.

Stonebridge Companies is interested in attracting and investing in talented, dedicated and highly motivated associates who want to join a progressive organization that believes their associates are their greatest asset. We believe that what lies at the heart of a great company is a place where associates are respected. We believe that when a culture of respect is paramount, associates will in turn treat our guests to the highest level of respect they can deliver. Our current and future success is based on our ability to predict associates needs, recognize their talent, cultivate and nurture those skills. What inspires our associates to want to come to work every day is the opportunity to learn and partner with inspired leaders who are active listeners that care about them.

Job Description

365 Management Company is a privately-owned hospitality firm that is headquartered near Denver, Colorado. Founded in 1991, it is a well-established, rapidly-growing company with a proven track record in hotel development, real estate investment and hotel operations. Our portfolio consists of more than 40 premium-branded hotels including select-service, extended stay, and full-service lodging facilities located in primary and secondary markets throughout the United States.
* Are you looking for an exciting, rewarding and progressive career in hospitality?
* Are you outgoing, adventuresome and consider yourself a people person?
* Do you enjoy making people smile and going out of your way to make them happy?
* Would you like to be a part of a successful team, motivating each other to reach far beyond our goals to grow into industry leaders?
* Are you nodding your head and thinking YES, THIS IS ME?

Then submit your application to be considered for this fantastic opportunity!

The Hilton Garden Inn - Denver Downtown is currently looking for a full time reservations agent to join our Sales team. This is a great opportunity to learn the Sales department of a busy downtown hotel!

Our newly renovated, 221 room hotel, is located in the heart of downtown Denver. Situated next to the Colorado Convention Center and two blocks from the 16th Street Pedestrian Mall, we are the ideal home base for business and leisure travelers. Our guests enjoy delicious meals at Territory Kitchen & Bar and drink made-to-order coffee beverages at Daz Bog.

Some of our benefits include:
• Discounted RTD Eco Pass
• Discounted Hotel Rooms
• Medical, Dental and Vision Insurance
• Discounted employee meals
• Anniversary Pay
• Holiday Pay
• And Much More

We are looking for team members with a strong commitment to quality service and a "You Can Count on Me" attitude. If you have high energy, an infectious personality and are highly motivated then we want you to join our team.

Please apply at We look forward to hearing from you!

The purpose of a RESERVATION AGENT is answer incoming phone calls and make hotel reservations in the hotel system.

* Make room reservations correctly in the hotel system.
* Maintain and communicate knowledge of all room rates, packages and promotions.
* Maintain and monitor room availability for any given day.
* Have knowledge of :

* All departmental policies/service procedures/standards.
* All functions of the computer systems.
* All hotel facilities/services, hours of operation.
* All guest room layouts, bed types, decor, appointments, and locations.
* Restricted dates, rates and room types.

* Respond to incoming calls promptly and courteously.
* Performs any other duties as requested by supervisor.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.


One to two years related experience and/or training; or equivalent combination of education and experience or a Bachelor's degree.

What to Expect
* Be part of a cohesive team with opportunities to build a successful career.
* Have the opportunity to engage in diverse and challenging work.
* Derive a sense of pride in work well done.
* Be recognized for excellence.

Our company does not discriminate against its associates or applicants because of race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability or medical condition. Equal employment opportunity will be extended to all persons in all aspects of the employer-associate relationships, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall and termination. Every reasonable accommodation will be made for disabled associates.

Resumes and applications for employment will be evaluated on the basis of qualifications to meet the requirements of the position and ability to perform the requirements of the position.

Job Requirements