Responsible for arranging, executing and supervising all indoor and outdoor members activity games/functions, providing privacy and safety. Administrate activities desk.
Maintain complete knowledge of all menu and drink prices in all outlets.
Maintain complete knowledge of and comply with all departmental policies/service
Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.
Anticipate members’ needs, respond promptly and acknowledge all members, however busy and whatever time of day.
Maintain positive member relations at all times.
Be familiar with all club services/features and local attractions/activities to respond to member inquiries accurately.
Resolve member complaints, ensuring member satisfaction.
Monitor and maintain cleanliness, sanitation and organization of assigned work areas.
Pick Up, Count and Secure Bank.
Make Change Requests.
Obtain Due Backs.
Process Miscellaneous Charges.
Maintain Library of Resources.
Set Up/Close Activities Station.
Set Up/Close Beverage Station.
Set Up/Close and maintain Movie Theater.
Inventory and Maintain Movie Theater Concession Items.
Inspect and maintain Courtesy Rooms.
Assist with Maps and Directions.
Assist with approved Medical Services.
Maintain flags, raise and lower according to procedure times.
Log Prizes, which are given out.
Stock ,Display and Loan/Rent Recreational Equipment.
Take Dinner Reservations.
Reserve Sporting Activities, when requested.
Distribute Activities Sheets.
Conduct Member Orientation.
Open/Close and Maintain Children’s Center.
Obtain Escort when carrying money to/from General Cashier’s office.
Count and secure Bank, in the General Cashier’s office.
Process Daily Cashier Worksheet.
Perform Close Out(cash, credit card, room charge, a & g, group/city ledger)
Deposit Cash Drops.
Deposit Work at Night Audit Drop Box.
Check out with Supervisor.
Fluency in English both verbal and non-verbal.
Provide legible communication.
Compute mathematical calculations.
perform job functions with attention to detail, speed and accuracy.
prioritize and organize.
be a clear thinker, remaining calm and resolving problems using good judgement.
follow directions thoroughly.
understand member’s service needs.
work cohesively with co-workers as part of a team.
work with minimal supervision.
maintain confidentiality of member information and pertinent club data.
High school graduate.
Business or secretarial schooling.
Previous experience in cashiering.
Fluency in a second language, preferably .
Focus on details and resolve numerical problems.
Ability to input and access information in the property management system/computers.
Previous member relations training.
Exert physical effort in transporting 50 pounds but limited to.
Endure various physical movements throughout the work areas.
Reach ____ inches/feet.
Remain in stationary position for 8 hours throughout work shift.
Satisfactorily communicate with members, management and co-workers to their understanding.
Hollywood Beach, FL
Margaritaville Hollywood Beach Resort
Position Available: Immediately
Applicants who do not already have legal permission to work in the location of this job will not be considered.
Management Position: Yes
Hiring Contact: Alfonso Arevalo
Contact Title: Director of Human Resources