Req # 3189BR
Job Title Public Area Attendant/Houseperson
Position Type Full Time - Regular
Location Name Doubletree Novi
Why Us The DoubleTree by Hilton Novi is seeking a Public Area Attendant/Houseperson to join our Housekeeping team. At DoubleTree by Hilton we offer a fun work environment with great benefits for your busy life. Operated by Sage Hospitality, our brand differentiators include a caring environment where we want to see you grow.
Maintains cleanliness and order in lobby and common guest areas. Provides prompt and courteous service to guests.
Dealing with Ambiguity
Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.
Genuinely cares about people; is concerned about their work and non-work problems; is available and ready to help; is sympathetic to the plight of others not as fortunate; demonstrates real empathy with the joys and pain of others.
Is cool under pressure; does not become defensive or irritated when times are tough; is considered mature; can be counted on to hold things together during tough times; can handle stress; is not knocked off balance by the unexpected; doesn’t show frustration when resisted or blocked; is a settling influence in a crisis.
Relates well to all kinds of people – up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably.
Ability to meet standard appearance. Ability to meet cleaning standards. Basic understanding of cleaning methods, cleaning implements and chemicals
Lifting cleaning supplies -30 lbs., pushing and pulling equipment -30-50 lbs., carrying supplies -30 lbs. (All done frequently during shift). Bending to start machines and load chemicals -done frequently during shift. Must be able to be on feet and walk behind floor care equipment for full shift. Continuous standing may be required. No driving required.
No formal education required.
No experience required
Chemicals/Agents used: Wax, stripper, sealer, carpet spotter, carpet shampoo (used daily). Protective clothing -safety shoes worn 100% of shift. Operate high speed buffer, extractor, wet vacuum (used daily).
Prolonged strenuous physical activity in indoor climate-controlled environment. Excessive heat and humidity in laundry. Inside 80% of shift. Inside 80% of shift
We are proud to be an EEO/AA employer M/F/Disabled/Veterans. We maintain a drug-free workplace and perform pre-employment substance abuse testing.