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A698295335544A0A
Public Area Attendant/Houseperson
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Property Name
DoubleTree by Hilton Detroit-Novi
Job Title
Public Area Attendant/Houseperson
Location
Michigan-Detroit
City
Novi
Work Permit
Applicants who do not already have legal permission to work in the United States will not be considered.
Management Position
No
Bonus Pay
No
Accommodation
No
Industry
Hotel/Resort
Position Categories
Housekeeper

Job Details

Req # 3189BR

Job Title Public Area Attendant/Houseperson

Position Type Full Time - Regular

Location Name Doubletree Novi

City Novi

State MI

Why Us The DoubleTree Novi is seeking a line Public Attendant/Houseperson to join our Housekeeping team. At DoubleTree we offer a fun work environment with great benefits for your busy life. Operated by Sage Hospitality, our brand differentiators include a caring environment where we want to see you grow.

Posting Overview

Maintains cleanliness and order in lobby and common guest areas. Provides prompt and courteous service to guests.

Requirements

Competencies

Dealing with Ambiguity

Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.

Compassion

Genuinely cares about people; is concerned about their work and non-work problems; is available and ready to help; is sympathetic to the plight of others not as fortunate; demonstrates real empathy with the joys and pain of others.

Composure

Is cool under pressure; does not become defensive or irritated when times are tough; is considered mature; can be counted on to hold things together during tough times; can handle stress; is not knocked off balance by the unexpected; doesn’t show frustration when resisted or blocked; is a settling influence in a crisis.

Interpersonal Savvy

Relates well to all kinds of people – up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably.

Knowledge/Skills

Ability to meet standard appearance. Ability to meet cleaning standards. Basic understanding of cleaning methods, cleaning implements and chemicals

Abilities

Lifting cleaning supplies -30 lbs., pushing and pulling equipment -30-50 lbs., carrying supplies -30 lbs. (All done frequently during shift). Bending to start machines and load chemicals -done frequently during shift. Must be able to be on feet and walk behind floor care equipment for full shift. Continuous standing may be required. No driving required.

Education/Formal Training

No formal education required.

Experience

No experience required

Material/Equipment Used

Chemicals/Agents used: Wax, stripper, sealer, carpet spotter, carpet shampoo (used daily). Protective clothing -safety shoes worn 100% of shift. Operate high speed buffer, extractor, wet vacuum (used daily).

Environment

Prolonged strenuous physical activity in indoor climate-controlled environment. Excessive heat and humidity in laundry. Inside 80% of shift. Inside 80% of shift

EEO Statement

We are proud to be an EEO/AA employer M/F/Disabled/Veterans. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Job Requirements

[see job description]
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