Public Area Attendant

Fairmont Nanjing

Location: CN - Nanjing

10/11/16 17:30
Employer
Job Details
Public Area Attendant
First impressions are everything! As a Public Area Attendant we want our Guests to see a sparkling lobby every time they walk in. The pride you take in ensuring all public areas of the hotel are clean and tidy will reflect in the Guests view of our property as one of superior quality.

Hotel Overview:Situated on the south bank of the Yangtze River, Nanjing is a cultural and commercial metropolis and the hotel will be part of a new residential and commercial development in the ever-expanding city. The hotel will feature 359 spacious guestrooms and suites and guests will enjoy a variety of restaurants and bars as well as a 1,800 square meter Willow Stream Spa, pool and fitness facilities, as well as 1,300 square meters of function and meeting space.

Summary of Responsibilities:
Reporting to the Public Area Supervisor, responsibilities and essential job functions include but are not limited to the following:

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Consistently offer professional, friendly and engaging service

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Clean assigned public areas throughout hotel

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Empty trash in all public areas and clean public area restrooms

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Clean all mirrors, inside of windows, wipe and dust all surfaces; keeping all brass shiny

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Vacuum carpets where needed

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Follow departmental policies, procedures and service standards

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Report necessary maintenance items

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Follow all safety and sanitation policies

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Other duties as assigned

Qualifications:

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Previous housekeeping experience an asset

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Excellent communication and organizational skills

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Strong interpersonal and problem solving abilities

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Highly responsible & reliable

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Ability to work cohesively with fellow colleagues as part of a team with minimum supervision

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Ability to work well under pressure in a fast paced environment

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Ability to focus attention on guest needs, remaining calm and courteous at all times

Physical Aspects of Position (include but are not limited to):

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Constant standing and walking throughout shift

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Frequent lifting and carrying up to 30 lbs

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Frequent kneeling, pushing, pulling, lifting

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Occasional ascending or descending ladders, stairs and ramps

Visa Requirements: Must be legally eligible to work in China.