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15102FC8567A79B2
Property Name
Houlihan's Restaurant + Bar
Job Title
PT HOST(ESS), Houlihans
Company Name
Houlihan's Restaurant + Bar
City
Hershey
Industry
Hotel/Resort
Position Categories
Administration
PT HOST(ESS), Houlihans

Job Description

This position is responsible for greeting guests and seating guests within dining room areas of Houlihans Restaurant + Bar .

This is a part-time year round position. The working schedule for this position may include days, evenings, weekends, & holidays based on operational needs.


**PLEASE NOTE: The positions for Houlihans will be posted year-round on a continuous hire basis, and will be filled based on staffing needs.


Job Functions:

  • Open the doors as guests enter the restaurant, when possible.
  • Verbally greet guests immediately upon entering the restaurant.
  • Seat guests at tables in a friendly and timely manner.
  • Complete wait sheets accurately.
  • Complete table count sheets accurately.
  • Answer the telephone.
  • Meet guests needs by providing pertinent information about the restaurant, menu items, and surrounding area.
  • Thank guests as they are leaving.
  • Use specified techniques to satisfy unhappy guests.
  • Open doors for guests as they exit the restaurant.
  • Handle to-go orders on an as needed basis.
  • Maintain guests' needs throughout their dining experience by assisting servers with pre-bussing procedures.
  • Use sanitizing solution to wipe down tables, chairs, booths, table base to assist servers.
  • Sweep floor area around table to assist servers as needed.
  • Reset using designated silverware, napkins, and condiments to assist servers as needed.
  • Stock all items on Front Desk Checklist

 

Job Requirements

Basic Qualifications:

  • Must be 18 years of age or older

Additional Qualifications:

  • As a member of the team, a host should know and follow policies and procedures and have strong interpersonal skills that would enable him/her to verbally communicate in a positive manner with co-workers, guests, and the general public.
  • Able to see at a distance (20 feet) , at close range (12 inches), distinguish between shapes, and utilize peripheral vision to avoid potential hazards.
  • Able to hear in one or both ears so that verbal communication can be received, understood, and acted upon.
  • Able to read, write, and perform addition/subtraction calculations.
  • Able to control and utilize fingers to write.
  • Able to bend, handle, carry, lift, reach, wipe, climb, stoop.
  • Able to walk and stand for up to 8 hours.

Working Conditions:

  • The working schedule for this position will include a flexible schedule including days, evenings and weekends.
  • Exposure to chemicals.
  • Physical requirements include standing (up to 100% of shift), walking, bending, stooping, hearing, speaking and finger dexterity.
  • The ability to communicate effectively in a loud environment.
  • Ability to work a flexible eight-hour shift according to operational needs, including weekends and holidays.

Hershey Entertainment & Resorts is an Equal Opportunity Employer