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2A72CEFBCF8F2F99
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Property Name
CNN Center at Atlanta
Job Title
Prime Meridian Host
Location
Georgia-Atlanta
City
Atlanta
Management Position
Yes
Bonus Pay
No
Accommodation
No
Industry
Hotel/Resort
Position Categories
Customer Service, F&B - Restaurant Management

Job Description

Location:

Atlanta Hotel at CNN Center

Atlanta CNN

Luxurious comfort embraces pure style at the elegant, four-diamond Omni Hotel at CNN Center. Located in the heart of downtown Atlanta within the bustling Luckie Marietta District , this luxury hotel treats you to views of the spectacular downtown skyline or picturesque Centennial Olympic Park. The Omni Hotel at CNN Center is connected to Philips Arena and the Georgia World Congress Center, and it is the closest hotel to the Georgia Dome.

Omni CNN’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Hotel at CNN Center may be your perfect match.

Job Description:

The primary responsibility of this position is monitoring the open dining sections of the restaurant for empty and cleaned tables, estimating wait times for guests, monitoring the guest waiting list, and ensuring that the needs of the guests are met while they are waiting. The hostess is often responsible for answering the telephone, booking reservations and moving tables together to accommodate large parties.

Responsibilities:

* Greet guests in a friendly and professional manner
* Seat guests at appropriate tables as per the seating chart
* Provide guests with menus
* Organize and prepare reservations
* Acknowledge and greet all guests, anticipate guest needs, and respond to guest inquiries or requests
* Answers telephones with enthusiasm and in a professional manner at all times
* Ensure restaurant is set to proper lighting upon opening
* Communicate with all guests to ensure quality satisfaction with food and beverage service
* Clean and reset tables as required
* Communicate with management, kitchen staff, and serving staff to ensure effective customer flow
* With assistance from the management team plan parties and special events
* Performs additional responsibilities although not detailed, as requested by a manager
* Follows daily checklists and side work. Set-ups, stocks and breakdown of service and dining room following procedures. Completes all assigned cleaning duties. Complies with direction and instruction from the management team.
* Contributes to a professional workplace that maximizes employee moral, productivity and effectiveness. Works well with a diverse FOH and BOH staff
* Attends staff meetings to receive information and direction

Qualifications:

* Commitment to quality service, and food and beverage knowledge
* Must have strong communication skills
* Ability to work calmly and effectively under pressure
* Must have problem solving abilities, be self-motivated and organized
* Must be able to work under moderate supervision
* Must have an unexpired tips certification
* Maintains a clean and professional image at all times
* Ability to understand and follow written and verbal instructions
* Speaks to guests with enthusiasm at all times
* Must be able to work flexible shifts and schedules, including weekends and holidays
* Must be at least 18 years of age
* Must be able to demonstrate competency as outlined in the training schedule
* Excellent people skills and outgoing personality
* Experience in a hospitality industry in similar position
* Participate in a team oriented working environment
* Must have knowledge of the floor plan and table numbers as outlined in training

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Job Requirements

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristics protected by law. The following link provides more information regarding the Federal laws prohibiting discrimination in employment: EEO is the Law - Notice of Applicant Rights Under the Law

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.

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