Pre-Opening - Reservations Agent - Hampton by Hilton Bristol Airport
The Hampton by Hilton Bristol Airport is our newest managed Hilton Worldwide property in Bristol with 201 bedrooms due to open in February 2017.
Are you an energetic Reservations Agent with strong customer focus and passionate about delivering memorable Guest Experiences then we would like you to join us on our Journey of Hamptonality.
To be a passionate host and highly collaborative member of the guest service team who maximizes customer spend whilst delivering exceptional customer experiences.
Hilton World Wide Inc. is acting as an Employment Agency in relation to this vacancy.
What are we looking for?
A Reservations Agent serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- A passion for delivering great customer service
- A highly professional telephone manner and excellent communication skills
- Outstanding administration and organizational skills
- Intermediate computer proficiency
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Previous experience in a Reservations environment
- Tertiary qualifications, or other collegiate-level degree
In return, we provide you very various benefits, excellent training plan and development opportunities as well as a discounted bus service rate from Bristol City Centre.
Bristol Airport is the fifth largest UK airport outside of London and the only top ten UK airport to see growth each year since 2009. With extensive plans to grow further over the next 10 years, they are North Somerset's largest single-site employer. Serving the region with over 100 direct routes, they also act as an inbound gateway to the South West. The airport is defined by their exceptional people, who have a passion for travel, a willingness to go the extra mile, and pride in operating our airport to the highest possible standards.