Assist in managing the day to day activities of the Outlets to include Restaurant, Lounge, Room Service. Serves as Restaurant/Bar Manager in his/her absence.
Schedule employees to ensure proper shift coverage. Assist in communicating and enforcing policies and procedures.
Recommend and/or initiate disciplinary or other staffing/human resources related actions in accordance with company rules and policies. Alert management of potentially serious issues.
Ensure all staff is properly trained and certified if applicable and have the tools and equipment needed to effectively carry out their job functions.
Ensure guests are greeted upon arrival. Respond appropriately to guest complaints. Maintain appropriate service recovery guidelines in order to ensure total guest satisfaction.
Promote teamwork and quality service through daily communication and coordination with other departments.
High School diploma or equivalent and one year supervisory experience in a full service restaurant or similar setting. Hospitality Management Degree or some college preferred.
Communication skills are utilized a significant amount of time when interacting with customers, employees and third parties.
Problem solving, reasoning, motivating, organizational and training abilities are used often.
TABC certification and/or food service permit or valid health/food handler card/
Mathematical skills, including basic math, cash handling, and inventory management are utilized frequently.
Posted on: 11/15/2016
Position Available: Immediately
Applicants who do not already have legal permission to work in the location of this job will not be considered.
Hiring Contact: Marcel Ramirez
Contact Title: HR Assistant