Job Summary

Property Name
Embassy Suites Chicago - North Shore/Deerfield
Job Title
People Services Manager
Work Permit
Management Position
Bonus Pay
Position Categories
Customer Service, Rooms - Front Office/Guest Services

People Services Manager

Corporate Overview

An all-suite hotel in Deerfield, IL near the North Shore, the Embassy Suites Chicago - North Shore/Deerfield hotel is ideally located for travelers wanting first rate room accommodations and guest services close to the excitement of The Windy City. Our Deerfield, IL hotel brings urban flair to the Chicago North Shore suburbs and offers a central location for visitors to the city. The Embassy Suites in Deerfield is a premier option for all suite hotels near the North Shore.

Job Description

Job OverviewThis position is responsible for administering and managing the People Services operation, as well as meeting established financial expectations and quality standards. This includes Keeper of the Culture, Recruiting, Training & Development, Performance Management, and Administration.Essential Functions
  • Oversee the day-to-day operations of the People Services office
  • Participate in strategic planning including staffing, training, and financial goals
  • Know government regulations pertaining to HR and recordkeeping
  • Oversee performance management and ensure performance evaluations are conducted in a timely manner as well as goal setting and performance management as it relates to our talent management system
  • Assist with recruiting and interviewing. Utilize and update applicant tracking system. Coordinate competency based hiring interviewing
  • Assist in conducting wage surveys, analyzing data, and making recommendations
  • Assist in coaching, counseling and disciplinary actions
  • Assist in administering associate benefits and open enrollment
  • Assist in administering FMLA/LOA functions

Job Requirements

  • Any combination of education and experience equivalent to graduation from high school or any other combination of training or experience that provides the required knowledge, skills and abilities
  • Must be able to handle multiple tasks in a fast paced environment
  • Computer literate in Microsoft Word, Excel, Windows and with the ability to learn HRIS systems
  • Fluency in English both verbally and non-verbally
  • Must have excellent associate relations skills