PBX Operator
Property Name:
Sheraton Silver Spring
Job Title: 
PBX Operator
Location: 
Maryland-Montgomery County
Company Name: 
City: 
Silver Spring
Work Permit: 
Applicants who do not already have legal permission to work in the United States will not be considered.
Management Position? 
No
Bonus Pay: 
No
Accommodation: 
No
 
Delivering hospitality, creating value... every customer, every time is our guarantee not only to our external guests, but to our team members. At Davidson, we know that is the people who operate our hotels that make the difference between average and exceptional performance. Our goal is to recruit, hire, train, support and retain the best hotel team members in the industry. We seek motivated team members who have a passion for service, know how to have fun and desire to provide legendary service. We offer competitive salaries and benefits, including medical, and 401k retirement plan. When you join Davidson Hotels & Resorts, you become family. Join us today!
Company Info

Delivering Hospitality, Creating Value, Every Customer, Every Time

Davidson Hotels & Resorts is one of the largest and most successful independent hotel management companies in the industry. The combined experience of our team represents a breadth and depth of expertise that is unmatched, and we believe our people are the cornerstone of our success. We are committed to making Davidson a great place to work and provide the foundation for building successful careers. If you share our passion for delivering hospitality where details matter, apply today to join our team!

Established in 1974, Davidson Hotels & Resorts is a leader in the hospitality industry and a rapidly growing hotel company. We offer full service hospitality management, development, acquisition, accounting, and consulting expertise for the lodging industry. Our portfolio of hotels is focused on 3 and 4 star properties such as Hilton, Embassy Suites, Doubletree, Renaissance, Marriott, Westin, Sheraton, Hyatt Regency, and impressive Independent and Select Service Hotels.

Property Info

Located in downtown Silver Spring and within minutes from The Fillmore, Discovery Communications worldwide headquarters, and Washington, D.C. metro area. With our recent multi-million dollar renovation, this downtown Silver Spring hotel offers everything you need to feel at home. You can work up a sweat at our 24-hour state-of-the-art 800-square-foot fitness center overlooking our outdoor seasonal swimming pool or host one of many Silver Spring Meetings in our 15,500 square feet of flexible meeting space. Our Club Lounge offers a sophisticated atmosphere where you can catch up on work, relax and mingle with your fellow travelers.

Position Info

The PBX telephone operator is responsible for: handling incoming and outgoing phone calls; responding to guest requests; learn and disseminate basic hotel information; be knowledgeable of procedures and techniques necessary for the smooth operation of the department. PBX Operators are required to: display a guest orientation; possess a working knowledge of computers; and display an excellent phone manner. Operate the hotel switchboard in an efficient, courteous and professional manner to provide quality operations which maximize guest satisfaction. Candidate must have excellent communication skills and ability to multi-task and work a varied schedule.

QUALIFICATIONS:
• High School graduate or G.E.D. equivalent.
• Ability to communicate effectively with the public and other Team Members.
• Read, write and speak English fluently.
• Strong problem solving skills and great customer service required.

EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation

Davidson Hotels & Resorts is a drug free workplace. Pre-employment drug test, background check, and job assessment required.
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